Field Service Engineer

Trumpf Inc.; Connecticut; On-site; USD 38,000 - 61,000; Full time

Benefits offered by this job

401(k) with company match

Medical, dental, vision benefits

Tuition reimbursement

Paid family leave

Job summary

TRUMPF Inc. seeks a Field Service Engineer to install, troubleshoot and repair TRUMPF CNC machines at customer sites across the country. The role requires extensive travel and hands-on support to ensure machines operate within spec.

You will collaborate with product support, applications, sales, engineering and production teams, and provide on-site training. A technical associate degree or equivalent experience is required, with a valid driver's license and a clean record.

Qualifications

• Associates program or technical school degree in Engineering principles or suitable experience.
• Experience with electronics, digital circuits, wiring or hydraulics is helpful.
• Must have and maintain a clean and valid driver's license and record.

Responsibilities

• Install, troubleshoot, and repair TRUMPF CNC machines at customer sites.
• Provide onsite training and submit organized service reports for each repair mission.
• Interface with cross functional teams (applications, sales, engineering, production).

Skills

Electronics

Digital circuits

Wiring

Mechanics

Hydraulics

Diagnostics

Education

Associate's Degree in Engineering

Tools

Diagnostic tools

Repair manuals

Job description

# TRUMPF Graduates and Professionals## Field Service EngineerApply: Farmington, CT: Houston, TX: Full time: Posted Today: R00044431As a family-run, high-tech company with nearly 19,000 employees at 71 locations worldwide, we are looking for forward thinkers with unconventional ideas and drive to join our team. Our company culture, which values collaboration and mutual trust, creates the ideal framework for boldly trying new things and questioning the status quo. Our technologies inspire people to develop and produce things that are currently unimaginable. Whether lasers, machine tools, EUV or electronics - TRUMPF is building technological worlds for future generations. Are you ready for new challenges?This position is responsible for installing, troubleshooting, maintenance, and repairing TRUMPF CNC machines while building and developing strong customer relationships. **This position requires travel 100% nationwide, including overnight stays and occasional weekends and international travel.** **At TRUMPF, you benefit from a true wealth of experience and ability to discover many new locations – as you look after our customers' machines.** **Duties & Responsibilities for Field Service Engineer** * Work closely with customers and machines to ensure equipment operates within expected tolerance* Work carefully with the Product Support for technical assistance and provide them with diagnostic feedback* Use visual clues, computer programs, diagnostic tools to further diagnose machine difficulties* Read and utilize company repair manuals and work orders for assistance with repairs, if needed offer suggestions for adjusting/updating existing technical documentation* Assemble, install, align equipment, clean, replace or install parts to maintain smooth operation of machinery and equipment* Accurately report technical conditions and information of machines to PSG and management* Interface with cross functional work teams such as applications, sales, engineering, production, etc.* Provide onsite training to customers for operation and/or repair of machines* Submit organized and helpful service reports for each repair mission **Experience & Education for Field Service Engineer** * Associates program or technical school degree in Engineering principles or a suitable combination of education and work experience* Experience in computer software, file management, electronics, digital circuits, wiring, mechanics and hydraulics is helpful* Must have and maintain a clean and valid driver's license and record **Benefits Working at TRUMPF** * **Retirement:** 401 (k) With generous company match* **Health & Wellness:** Comprehensive medical, dental, and vision benefits with employer HSA contributions and 100% employer-paid vision premiums for employees and eligible dependents* **Education Assistance:** Tuition reimbursement and student loan guidance to support your continued learning* **Family Support:** Paid family and parental leave programs, plus comprehensive reproductive and family health reasources* **Work-Life-Balance:** Paid time off available from day one, plus 11 paid company holidays* **Income Protection:** Company-paid life insurance at two times base salary, along with short- and long-term disability coverage* **Additional Programs:** Gym membership subsidy, employee referral bonuses, recognition awards, and a scholarship program for employees' children **Pay Range: $27.94 - $44.24** *This role is part of a career level and pay ranges vary by level, offered amount would be associated with level in which you are hired for.* TRUMPF Inc. endeavors to make TRUMPF careers pages accessible to any and all users. If you would like to contact us regarding the accessibility of our website or need assistance in completing the applications process, please contact our HR department at 860.255.6000 or at [e-mail]. This contact information is for accommodation requests only and can not be used to inquire about the status of application. Qualified applicants will receive consideration for employment without regard to race, color, religion, sex, national origin, disability, protected veteran status or other characteristics protected by law.