Field Service Engineer

Northampton Business Directory; Buckingham Township (Bucks County); On-site; USD 35,000 - 40,000; Full time

Job summary

A growing global engineering company is seeking a full-time Field Service Engineer to join their expanding team. The role involves installation, maintenance, and repair of electro-mechanical food processing equipment, ensuring compliance with safety standards and providing excellent customer service.

Benefits

Company Van

Laptop

Mobile

Qualifications

• Experience in fault diagnosis and maintenance of electromechanical equipment.
• Flexibility to occasionally work unscheduled hours.

Responsibilities

• Deliver on-site installation and technical support for customer equipment.
• Respond to breakdown calls and complete planned maintenance tasks.
• Ensure compliance with safety standards.

Skills

Fault Diagnosis

Interpersonal Skills

Education

HNC/HND in Engineering

Job description

The Company and Role

An exciting opportunity has arisen to join a growing global engineering company. This organisation is a leading provider of specialised equipment for the food and beverage industry. Due to significant growth, my client is seeking a full-time, Field Service Engineer to join the expanding field service team.



Based at my client offices in a central UK location, the role involves completing field installations, maintaining and repairing electro-mechanical food processing and beverage equipment, and providing ongoing service support to customers.

Key Responsibilities:

• Collaborating with the service team to deliver on-site installation and technical support for customer equipment.

• Responding to breakdown calls and completing planned maintenance tasks.

• Ensuring all electrical fittings and wiring comply with safety standards.

• Conducting inspections and ensuring compliance with relevant procedures.

• Performing final tests on completed work and addressing any faults identified.

• Professionally and courteously handling communications with customers, suppliers, and colleagues.

• Accurately recording and reporting activities using company-provided documentation.

• Managing the company vehicle, tools, and stock responsibly.

• Using performance data to improve field operations’ effectiveness and efficiency.

• Preparing customer visit reports for internal and external use through the company’s software system.

• Ensuring full compliance with industry and company Health & Safety policies.

Required Qualifications and Skills

Experience in fault diagnosis and maintenance of electromechanical equipment.

HNC/HND or equivalent engineering qualification, ideally with an electrical focus.

Experienced with 3 phase and single phase.

Strong fault diagnosis skills.

Flexibility to occasionally work unscheduled hours.

A clean driving license (a maximum of 3 points).

Strong interpersonal skills, with prior experience in a customer-facing field service role.

Salary

The salary offered for this position is £35,000- £40,000 OTE £50K plus company van, laptop and mobile to candidates who can meet all key qualifications and abilities.