Field Service Engineer

Jobot; Addison (IL); Remote; Full time

Job summary

A prominent equipment manufacturer is looking for a Field Service Engineer. The role involves maintaining equipment, ensuring customer satisfaction, and providing technical support. This position is ideal for candidates with a technical background and a passion for delivering excellent service. As a remote position, it offers travel opportunities with a competitive salary and benefits package.

Benefits

100 hours of PTO from day one

Excellent benefits plan and 401k match

Significant opportunity for advancement

Travel is Monday-Friday

Qualifications

• More than 2 years of service experience in related industries.
• Diligent work ethic and ability to handle pressure.

Responsibilities

• Daily maintenance and troubleshooting of the installation base.
• Completing installation and operator training of new equipment.
• Promoting and selling service products to achieve revenue targets.

Skills

Strong execution ability

Team spirit

Good service mentality

Communication

Education

Associate degree in mechanical or electrical engineering preferred

Job description

1 day ago Be among the first 25 applicants

This range is provided by Jobot. Your actual pay will be based on your skills and experience — talk with your recruiter to learn more.

Base pay range

$35.00/hr - $50.00/hr

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Job details

Up to $50/hr - Travel Monday-Friday - Remote

This Jobot Job is hosted by Drew Fetter

Are you a fit? Easy Apply now by clicking the "Easy Apply" button and sending us your resume.

Salary $35 - $50 per hour

A Bit About Us

We are a growing equipment manufacturer that specializes in machining, laser cutting, and automation solutions provider. We are experiencing significant growth and adding qualified Field Service Engineers to provide top-notch service to our customers.



Why join us?

• Growing company
• Travel is Monday-Friday (rarely work a weekend)
• Remote- Traveling from home
• 100 hours of PTO from day one
• Excellent benefits plan and 401k match
• Significant opportunity for advancement
  
  

Job Details

Job Responsibilities

• Responsible for the current installation base daily maintenance, repair and trouble shooting. Maintaining customer relations, improving customer satisfaction, and establishing long-term cooperative relationships;
• Responsible for installation site pre-check, assiting equipment unloading, completing the installation, commissioning, operator training for new equipment at the customer site with customers' acceptance/safety/training check-list documents signed;
• Responsible for the promotion and sales of service products and spare parts to achieve service revenue targets;
• Participate in exhibitions, complete the exihibtion equipment installation/disamble and commissioning, and operate eqiupment during the exhibitions;
• Assist demo machine installation/disamble, commissioining in the Customer Experience Center if needed.
  
  

Job Requirements

• Associate degree or above, majoring in mechanical, electrical and other science and engineering related fields preferred;
• More than 2 years of service experience in the laser cutting machine or related industries;
• Work diligently and conscientiously, have strong execution ability, have team spirit, and have a certain ability to withstand pressure; Good service mentality, communication in patience;
• Able to travel nationally or to Canada.
  
  

Interested in hearing more? Easy Apply now by clicking the "Easy Apply" button.

Jobot is an Equal Opportunity Employer. We provide an inclusive work environment that celebrates diversity and all qualified candidates receive consideration for employment without regard to race, color, religion, age, sex, national origin, disability status, genetics, protected veteran status, sexual orientation, gender identity or expression, or any other characteristic protected by federal, state or local laws.

Sometimes Jobot is required to perform background checks with your authorization. Jobot will consider qualified candidates with criminal histories in a manner consistent with any applicable federal, state, or local law regarding criminal backgrounds, including but not limited to the Los Angeles Fair Chance Initiative for Hiring and the San Francisco Fair Chance Ordinance.

Want to learn more about this role and Jobot?

Click our Jobot logo and follow our LinkedIn page!

Seniority level

• Seniority level

  Not Applicable

Employment type

• Employment type

  Full-time

Job function

• Job function

  Information Technology

• Industries

  IT Services and IT Consulting and Software Development

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