Field Service & Education Associate

Stryker; United States; Remote; USD 54,000 - 73,000; Full time

Job summary

Stryker is seeking a field-based Service Associate to visit hospitals within the assigned territory, collect single-use devices, and deliver excellent customer service. You will train hospital staff on proper use of Stryker Sustainability Solution bins and the collection process, while coordinating with sales reps to ensure adequate inventory and educational materials.

You must be physically capable of lifting up to 40 pounds daily, hold a valid driver’s license with access to a personal vehicle

Qualifications

• Customer-focused attitude and ability to build relationships.
• Willingness to travel 50% and operate field-based role.
• Physical ability to lift up to 40 pounds.
• Valid driver’s license and own vehicle for travel.

Responsibilities

• Collect single-use devices at hospitals within designated territory.
• Engage with hospital staff to provide training and education on Stryker Sustainability Solution’s bins and collection process.
• Partner with sales reps to manage inventory and support education cadence and materials for hospitals.

Skills

Customer service

Relationship building

Team collaboration

Self-directed work

Education

Highschool diploma or GED

Job description

Stryker is seeking a field-based Service Associate to visit hospitals within the assigned territory, collect single-use devices, and deliver excellent customer service. You will train hospital staff on proper use of Stryker Sustainability Solution bins and the collection process, while coordinating with sales reps to ensure adequate inventory and educational materials.

You must be physically capable of lifting up to 40 pounds daily, hold a valid driver’s license with access to a personal vehicle