Field Service Coordinator

City of Lincoln; Columbus (OH); On-site; USD 52,000 - 78,000; Full time

Benefits offered by this job

Medical insurance

Dental insurance

Vision insurance

401k with company match

Life insurance

Disability insurance

Paid vacation

Sick time

Paid holidays

Job summary

Sunbelt Solomon is seeking a Field Service Coordinator to support electrical testing projects by coordinating field service schedules, maintaining documentation, and ensuring clear communication among clients, technicians, and internal teams.

The role helps uphold IEEE standards, safety regulations, and customer expectations while driving efficient project execution and timely reporting.

Qualifications

• 3–5 years of experience in coordination or project management preferred, ideally in electrical testing or a related industry.
• Strong organizational and multitasking skills, with the ability to manage multiple projects in a fast-paced environment.
• Excellent written and verbal communication skills, across all levels of the organization.
• Proficiency in Microsoft Office Suite; familiarity with MS Project and Salesforce is a plus.
• Basic understanding of electrical testing processes or willingness to learn NETA standards.
• Knowledge of safety regulations (NFPA 70E, OSHA) is an advantage.
• Demonstrates strong work ethic, accuracy, and attention to detail.
• Ability to work independently, prioritize tasks, and collaborate across project teams.

Responsibilities

• Schedule field service (FS) jobs in Salesforce, coordinating appointments, technician availability, equipment, and materials.
• Manage work orders, including purchase orders, drawings, estimate forms, and job site photos using PowerDB, Salesforce, and MS Office.
• Maintain professional communication with clients regarding schedules and responsibilities.
• Coordinate labor, transportation, and material deliveries to ensure on-site arrival as scheduled.
• Monitor project progress, update schedules, and provide status reports to management.
• Prepare technical reports and maintain detailed project logs for reporting.
• Identify and implement process improvements to enhance efficiency.

Skills

Coordination

Project management

Multitasking

Communication

Attention to detail

Safety knowledge

Problem solving

Time management

Team collaboration

Education

High school

Tools

Salesforce

MS Project

PowerDB

Microsoft Office

Job description

• Job Category Power Solutions Group
• Employee Type Non-Exempt FT
• Required Degree High school
• Manage Others No

Contact information

• Name Danny Mathon

Description

The Field Service Coordinator plays a vital role in supporting electrical testing projects by ensuring smooth scheduling, accurate documentation, and strong communication between clients, technicians, and internal teams. This position helps maintain compliance with IEEE standards, safety regulations, and customer expectations while contributing to efficient and successful project execution.

Key Responsibilities

• Schedule field service (FS) jobs in Salesforce (SFL), coordinating customer appointments, technician availability, equipment, and materials.
• Manage work orders—including purchase orders, drawings, estimate forms, and job site photos—using tools such as PowerDB, Salesforce, and Microsoft Office Suite.
• Maintain consistent, professional communication with clients regarding schedules, responsibilities, and project updates.
• Coordinate labor, transportation, and material deliveries to ensure technicians and equipment arrive on site as scheduled.
• Monitor project progress, update schedules, and provide status reports to the Project Manager and Operations Manager as needed.
• Prepare technical reports and maintain detailed project logs to support accurate and timely reporting.
• Identify and implement process improvements to enhance project efficiency and effectiveness.

Requirements

• 3–5 years of experience in coordination or project management preferred, ideally in electrical testing or a related industry.
• Strong organizational and multitasking skills, with the ability to manage multiple projects in a fast-paced environment.
• Excellent written and verbal communication skills, with the ability to communicate clearly and professionally across all levels of the organization.
• Proficiency in Microsoft Office Suite (Word, Excel, PowerPoint, Access, Outlook); familiarity with MS Project and Salesforce (SFL) is a plus.
• Basic understanding of electrical testing processes or willingness to learn NETA standards.
• Knowledge of safety regulations (NFPA 70E, OSHA) is an advantage.
• Demonstrates strong work ethic, accuracy, and attention to detail.
• Ability to work independently, prioritize tasks, and collaborate effectively across project teams.
• Strong problem-solving skills; mathematical or technical experience is a plus.
• Must pass pre-employment drug screen, background check, and reference check.
• Eligible to work in the United States without employer-sponsored visa support.

Summary

Where Potential Powers Progress

At Sunbelt Solomon, we believe progress starts with people — their ideas, theirexpertise, and their drive to make energy work better. With more than a century of combined experience, we deliver full-lifecycle power, energy, and automation solutions across the Americas.

From our 39+ locations and a team of over 1,600 skilled professionals, we servenearly everyindustry with the people, products, and insight needed to keep the electricity running. Our solutions span low-, medium-, and high-voltage systems, covering the complete electrical lifecycle, from design and engineering to operation, maintenance, modernization, and sustainable decommissioning.We’reknown for ourexpertisein remanufacturing electrical equipment, including transformers and switchgear, and for providing flexible, reliable temporary power rental solutions. Through the Sunbelt Solomon family of brands, including Trinity Power, Magna IV Engineering, and Power Solutions Group, we combine deep technical field experience with advanced engineering and turnkey project delivery.

Together, we help customersoptimizeperformance, extend asset life, and achieve sustainability goals while building a more resilient, efficient energy future. At our core,we’repowered by people — innovators, engineers, technicians, and problem solvers — all working together to deliver energy solutions that move industries forward.

Mission, Purpose, Vision & Core Values

In developing our mission, purpose,visionand core business values, we engaged in a thoughtful process that incorporated the combined principles of our family of companies and reflects our commitment to valuing our history and investing in our people, services, and products.

Mission: Through a culture of integrity, bold innovation, and customer-centricity we create value for our partners and team members with safe and reliable electrical power solutions and services.

Purpose: To enhance the lives of our team members and partners through sustainable products and services in the communities we serve.

Vision: To be the leading provider of customized electrical power solutions and services.

Core Values:

• People: The core of our success.
• Strategic: We forge our own future.
• Sustainability: Industry leaders in power distribution life cycle management.
• Performance: Delivering excellence at every opportunity.

Company Benefits

Sunbelt Solomon offers a comprehensive, highly competitive benefits package to employees who work 30 hours per week or more following90 daysof employment. Benefits include but are not limited to medical, dental, vision, FSA/HSA, 401k with company match, life insurance and disability, paid vacation, sick time, and holiday.Tempemployees are not eligible for company benefits.

All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, or status as a protected veteran.

Pre-Employment Screening

Following an offer ofemploymentall candidatesare required tocomplete a background check and drug screen prior to being cleared to start employment. A physical, respiratory fit test, and/or Motor Vehicle Record checkmay also berequiredbased on the job responsibilities and location of the position.