Field Service Controls Engineer

Mpac; Atlanta (GA); On-site; USD 90,000 - 130,000; Full time

Job summary

Mpac Langen is seeking a Field Service Controls Engineer to join our Customer Services team across North America. You will be responsible for machine commissioning, software development, PLC/HMI programming, and on-site service support, traveling up to 70% to customer sites.

You will work with cutting-edge packaging and automation equipment, collaborating with project managers and engineers to ensure successful deployment and acceptance of systems, and contribute to continuous improvement

Qualifications

• Degree, diploma, or equivalent technical qualification in Electrical Engineering or a related discipline.
• 5+ years of experience in industrial automation, controls engineering, or machinery manufacturing.
• Strong Allen-Bradley PLC programming and servo motion control experience.
• Experience with industrial automation systems, machine commissioning, and field service.
• Knowledge of Siemens controls is considered an advantage.
• Familiarity with AutoCAD Electrical.
• Understanding of machine safety standards and industrial control systems.
• Excellent troubleshooting, communication, and customer-facing skills.
• Ability to work independently and manage multiple priorities.
• Packaging machinery experience would be highly beneficial.

Responsibilities

• Provide technical and electromechanical support for custom automation and packaging machinery.
• Develop, modify, and troubleshoot PLC and HMI programs.
• Support machine installation, commissioning, FAT, SAT, and customer acceptance activities.
• Travel to customer sites to provide electrical debugging and commissioning support.
• Configure and troubleshoot servo systems, VFDs, sensors, and ancillary equipment.
• Work closely with Project Managers, Electrical Engineers, and Wiring Teams to ensure successful project delivery.
• Diagnose and resolve electrical, controls, and machine performance issues both remotely and on-site.
• Update electrical schematics and documentation during debugging and commissioning activities.
• Support retrofits, upgrades, and service projects for installed machinery.
• Contribute to continuous improvement initiatives and electrical standards development.

Skills

Allen-Bradley PLC

Servo motion control

Industrial automation

Machine commissioning

Field service

Siemens controls

AutoCAD Electrical

Machine safety standards

Troubleshooting

Customer-facing

Independent work

Packaging machinery

Education

Electrical Engineering degree or equivalent

Tools

AutoCAD Electrical

Job description

Field Service Controls Engineer

Location

South East / East Coast

Travel

Up to 70%

Company: Mpac Langen

Are you an experienced Controls Engineer who enjoys a mix of programming, commissioning, troubleshooting, and customer-facing technical support? Do you thrive in fast-paced automation environments and enjoy seeing projects through from machine build to customer acceptance?

Mpac Langen is looking for a Field Service Controls Engineer to join our Customer Services team. This role offers the opportunity to work with cutting-edge packaging and automation equipment, supporting customers across North America while playing a key role in machine commissioning, software development, and field service activities.

What You'll Be Doing

• Provide technical and electromechanical support for custom automation and packaging machinery.
• Develop, modify, and troubleshoot PLC and HMI programs.
• Support machine installation, commissioning, FAT, SAT, and customer acceptance activities.
• Travel to customer sites to provide electrical debugging and commissioning support.
• Configure and troubleshoot servo systems, VFDs, sensors, and ancillary equipment.
• Work closely with Project Managers, Electrical Engineers, and Wiring Teams to ensure successful project delivery.
• Diagnose and resolve electrical, controls, and machine performance issues both remotely and on-site.
• Update electrical schematics and documentation during debugging and commissioning activities.
• Support retrofits, upgrades, and service projects for installed machinery.
• Contribute to continuous improvement initiatives and electrical standards development.

What We're Looking For

• Degree, diploma, or equivalent technical qualification in Electrical Engineering or a related discipline.
• 5+ years of experience in industrial automation, controls engineering, or machinery manufacturing.
• Strong Allen-Bradley PLC programming and servo motion control experience.
• Experience with industrial automation systems, machine commissioning, and field service.
• Knowledge of Siemens controls is considered an advantage.
• Familiarity with AutoCAD Electrical.
• Understanding of machine safety standards and industrial control systems.
• Excellent troubleshooting, communication, and customer-facing skills.
• Ability to work independently and manage multiple priorities.
• Packaging machinery experience would be highly beneficial.

Why Join Mpac Langen?

• Work on innovative, high-speed packaging and automation systems.
• Be part of a collaborative engineering team supporting customers across multiple industries.
• Gain exposure to the full project lifecycle, from programming and commissioning through ongoing customer support.
• Opportunity to travel and work directly with customers, solving complex automation challenges.
• Join a business committed to innovation, quality, and continuous improvement.