Field Service CNC Engineer | Heavy Travel & Training

Genuine Search Group; Philadelphia (Philadelphia County); On-site; USD 75,000 - 110,000; Full time

Benefits offered by this job

Competitive compensation

Travel reimbursement

Ongoing technical training

Job summary

Genuine Search Group is seeking an experienced Field Service Engineer to support the installation, troubleshooting, and repair of CNC manufacturing equipment at customer sites. The role requires on-site work and travel, including extended trips, with a focus on high-precision mechanical, electrical, and control systems.

The ideal candidate has 6+ years of hands-on CNC maintenance, expertise with Fanuc or Siemens controls, and the ability to read schematics and train customers.

Qualifications

• 6+ years of hands-on CNC maintenance and service experience.
• Strong expertise with Fanuc and/or Siemens CNC control systems.
• Solid understanding of electrical systems, PLCs, drives, and servo motors.
• Ability to read and interpret technical drawings and schematics.
• Excellent troubleshooting and problem‑solving skills.
• Strong communication and customer service abilities.
• Willingness to travel up to 80%, including trips lasting up to one week at a time.
• Valid driver’s license and passport (or ability to obtain one).

Responsibilities

• Install, commission, and start‑up CNC machinery at customer sites.
• Diagnose and repair mechanical, electrical, and control system issues.
• Perform preventive maintenance and evaluate system performance.
• Provide technical support and training to customers on machine operation and maintenance.
• Troubleshoot CNC control systems (Fanuc/Siemens) and interpret drawings.
• Document service activities and submit detailed reports.
• Collaborate with internal engineering and support teams to resolve issues.
• Ensure safety standards and company procedures are followed.

Skills

CNC maintenance

Fanuc/Siemens control systems

Electrical systems & PLCs

Reading schematics/drawings

Troubleshooting & problem solving

Customer service

Education

Engineering/Mechatronics degree (Assoc/Bach)

Job description

Genuine Search Group is seeking an experienced Field Service Engineer to support the installation, troubleshooting, and repair of CNC manufacturing equipment at customer sites. The role requires on-site work and travel, including extended trips, with a focus on high-precision mechanical, electrical, and control systems.

The ideal candidate has 6+ years of hands-on CNC maintenance, expertise with Fanuc or Siemens controls, and the ability to read schematics and train customers.