Field Service and Assembly Technician

LaSalle Network; Chicago (IL); On-site; USD 59,000 - 72,000; Full time

Benefits offered by this job

Medical, Vision, Dental insurance + 0

401k

Job summary

LaSalle Network is seeking a Field Service & Assembly Technician in Chicago to support an industrial technology manufacturer with engineering and maintenance responsibilities. You will handle on-site and remote troubleshooting, installations, and customer-facing service activities, working with cross-functional teams.

The ideal candidate has a mechanical/electro-mechanical/engineering background, experience with electronics and electrical drawings, and the ability to travel 50–75% domestically

Qualifications

• Bachelor's degree in a related engineering field.
• Computer literacy (Windows 11, Word/Excel/Outlook).
• Experience using a CRM.
• Ability to travel domestically and internationally 50-75%.

Responsibilities

• Discuss troubleshooting, spare parts and operation with customers over the phone.
• Perform installation, upgrades and repairs of equipment and partner equipment.
• Troubleshoot mechanical issues as well as hardware and software control programming.
• Provide qualification testing and training for operators and maintenance technicians.
• Keep supervisors informed of on-site progress and issues through written reports and daily check-ins.
• Complete Field Service Reports and Certificates of Calibration for customers.
• Operate lab tools to run customer demonstrations and format data in PowerPoint presentations.
• Update product manuals and technical documentation, supporting ECOs.
• Produce spare parts kits, accessories and sub-assemblies for customer repair jobs.
• Support parts obsolescence solutions.

Skills

Customer-facing communication

Troubleshooting

Independent work

Electronics principles

Education

Bachelor's degree in Mechanical/Elec-Mechanical Eng or related field

Tools

Multimeters

Oscilloscopes

Electrical diagnostic equipment

Vacuum equipment

Job description

LaSalle Network is hiring for a Field Service & Assembly Technician to join an industrial technology manufacturer and distributor based in Chicago. This opportunity is ideal for a technically skilled professional with a background in engineering, equipment maintenance and precision electronic assembly.

This Field Service & Assembly Technician role offers exposure to cutting-edge semiconductor process metrology systems, hands‑on technical troubleshooting and the opportunity to work cross‑functionally with U.S. and international teams. If you're a hands‑on problem solver with strong technical acumen and enjoy working directly with customers, this could be a great next step in your career.

Responsibilities

• Discuss troubleshooting, spare parts and operation with customers over the phone
• Perform installation, upgrades and repairs of equipment and partner equipment
• Troubleshoot and repair mechanical issues as well as hardware and software control programming, including relay control circuits, laser optics and electronic boards
• Provide qualification testing and training for operators and maintenance technicians, obtaining signed acceptance
• Keep supervisors informed of on‑site progress and issues through written reports and daily check‑ins
• Complete Field Service Reports and Certificates of Calibration for customers
• Operate lab tools to run customer demonstrations and format data in PowerPoint presentations
• Prepare monthly planning sheets and integrate objectives into Outlook calendar
• Update product manuals and technical documentation, supporting ECOs
• Produce spare parts kits, accessories and sub‑assemblies for customer repair jobs
• Support parts obsolescence solutions

What's Needed?

• Bachelor's degree in Mechanical Engineering, Material Science Engineering, Electro‑Mechanical Engineering, Computer Machine Integration, Computer Programming, Software Development or related field
• Computer literacy (Windows 11, Word/Excel/Outlook, QuickBooks)
• Experience using a CRM
• Ability to apply principles of electronics, electrical circuitry, engineering, physics and mathematics
• Experience with maintenance and repair of electric and mechanical equipment
• Ability to read and interpret electric, pneumatic and hydraulic drawings, wiring diagrams and schematics
• Ability to troubleshoot and work independently
• Experience using multi‑meters, oscilloscopes, deadweight testers, pneumatic calibrators, electric‑motor diagnostic equipment and related instrumentation
• Understanding of and experience with vacuum equipment
• Strong customer‑facing communication skills, both verbal and written
• Ability to articulate technical applications, processes and measurement results to internal sales and engineering teams
• Awareness of health and safety practices in a manufacturing environment
• Ability to travel domestically and internationally 50‑75% of the time
• Ability to lift up to 50 lbs. and perform physical tasks including standing, kneeling, reaching and carrying for extended periods

What's In It for Me?

• Opportunity to work with cutting‑edge semiconductor process metrology systems
• Exposure to a growing, global organization with a presence across the U.S., Europe and Asia
• Collaborative, diverse and multi‑lingual team environment
• Hands‑on role combining field service, technical assembly and customer‑facing work

Key Details

• Compensation: $65,000 base salary
• Benefits: Medical, Vision, Dental insurance available + 401k
• Location: Chicago
• Work Model: In person

Gavin Sullivan

LaSalle Network

LNESC