Field Service & Assembly Technician — Semiconductor Systems

LaSalle Network; Chicago (IL); On-site; USD 59,000 - 72,000; Full time

Benefits offered by this job

Medical, Vision, Dental insurance + 0

401k

Job summary

LaSalle Network is seeking a Field Service & Assembly Technician in Chicago to support an industrial technology manufacturer with engineering and maintenance responsibilities. You will handle on-site and remote troubleshooting, installations, and customer-facing service activities, working with cross-functional teams.

The ideal candidate has a mechanical/electro-mechanical/engineering background, experience with electronics and electrical drawings, and the ability to travel 50–75% domestically

Qualifications

• Bachelor's degree in a related engineering field.
• Computer literacy (Windows 11, Word/Excel/Outlook).
• Experience using a CRM.
• Ability to travel domestically and internationally 50-75%.

Responsibilities

• Discuss troubleshooting, spare parts and operation with customers over the phone.
• Perform installation, upgrades and repairs of equipment and partner equipment.
• Troubleshoot mechanical issues as well as hardware and software control programming.
• Provide qualification testing and training for operators and maintenance technicians.
• Keep supervisors informed of on-site progress and issues through written reports and daily check-ins.
• Complete Field Service Reports and Certificates of Calibration for customers.
• Operate lab tools to run customer demonstrations and format data in PowerPoint presentations.
• Update product manuals and technical documentation, supporting ECOs.
• Produce spare parts kits, accessories and sub-assemblies for customer repair jobs.
• Support parts obsolescence solutions.

Skills

Customer-facing communication

Troubleshooting

Independent work

Electronics principles

Education

Bachelor's degree in Mechanical/Elec-Mechanical Eng or related field

Tools

Multimeters

Oscilloscopes

Electrical diagnostic equipment

Vacuum equipment

Job description

LaSalle Network is seeking a Field Service & Assembly Technician in Chicago to support an industrial technology manufacturer with engineering and maintenance responsibilities. You will handle on-site and remote troubleshooting, installations, and customer-facing service activities, working with cross-functional teams.

The ideal candidate has a mechanical/electro-mechanical/engineering background, experience with electronics and electrical drawings, and the ability to travel 50–75% domestically