Field Service Analyst — Onsite Tech Deployments & Training

Insight Global; Colorado Springs (CO); On-site; USD 48,216 - 122,606; Full time

Benefits offered by this job

Medical, dental, and vision insurance

401k retirement account access with employer matching

Paid leave

Job summary

A leading technology staffing agency is hiring a Field Service Representative to support the Palantir platform in Colorado Springs, CO. This role requires Top Secret clearance and proficiency in Palantir products, with responsibilities including system setup, user training, and troubleshooting. Join a team dedicated to delivering technical solutions and enhancing user experience. This full-time position offers competitive pay and benefits starting on the 31st day of employment.

Qualifications

• 4+ years of experience in field service support or related technical role, preferably in defense/military.
• Ability to travel and work on-site; travel varies by location.

Responsibilities

• Set up and maintain Palantir systems on-site.
• Train users on hardware and software.
• Log all activities and support upgrades.

Skills

Top Secret Clearance with SCI eligibility

Field service support experience

Proficiency with Palantir Products

Technical knowledge in computer systems

Troubleshooting skills

Scripting experience

User training

Job description

A leading technology staffing agency is hiring a Field Service Representative to support the Palantir platform in Colorado Springs, CO. This role requires Top Secret clearance and proficiency in Palantir products, with responsibilities including system setup, user training, and troubleshooting. Join a team dedicated to delivering technical solutions and enhancing user experience. This full-time position offers competitive pay and benefits starting on the 31st day of employment.