Field Security Supervisor: Lead, Train & Optimize Ops

PalAmerican Security; Springfield (MA); On-site; USD 55,000 - 70,000; Full time

Benefits offered by this job

Flexible schedule

Health, dental, vision, and life ins.,

Referral program

Job summary

PalAmerican Security is seeking a Field Supervisor in Massachusetts to lead security officers and ensure top performance for clients. You will interview candidates, provide training, and manage site orders and payroll.

The role emphasizes strong leadership, scheduling, and everyday operations in a fast-paced environment. The ideal candidate has at least one year of management experience, a high school diploma, and proficiency with Microsoft Office.

Qualifications

• Minimum 1 year of managing experience in a service organization.
• Experience in security, law enforcement, military, or customer service is desired.
• Proficiency in scheduling, operations, and employee management.
• Must be at least 21 years old with a valid driver’s license.
• High School Diploma or Equivalent.
• Working knowledge of personal computers and Microsoft Office software.
• Ability to learn and operate timekeeping and payroll programs.

Responsibilities

• Overall responsibility for all security officers assigned to your chain of command.
• Conduct interviews and prepare candidates for On-Site interviews.
• Provide training and guidance to security officers.
• Identify suitable security officers for specific sites.
• Oversee evaluation processes for security officers and supervisors.
• Implement motivational and disciplinary actions.
• Visit security officers on sites regularly to address any arising issues.
• Develop training regimens and site orders for each site.
• Maintain accurate inventory levels of PalAmerican Security property.
• Participate in job fairs and recruitment strategies.
• Ensure scheduling and payroll accuracy.
• Provide training at designated post locations.
• Perform other assigned duties as directed.

Skills

Leadership

Scheduling

Operations

Employee management

Communication

Payroll systems

PC proficiency

Education

High School Diploma

Tools

Microsoft Office

Timekeeping software

Job description

PalAmerican Security is seeking a Field Supervisor in Massachusetts to lead security officers and ensure top performance for clients. You will interview candidates, provide training, and manage site orders and payroll.

The role emphasizes strong leadership, scheduling, and everyday operations in a fast-paced environment. The ideal candidate has at least one year of management experience, a high school diploma, and proficiency with Microsoft Office.