Field Security Hardware Technician

Accelera; Hicksville (NY); On-site; USD 60,000 - 90,000; Full time

Job summary

Accelera is seeking a Field Security Hardware Specialist to secure high-traffic commercial environments by ensuring entry points and locking systems are intact and reliable. You will apply your expertise in mechanical hardware and door systems to deliver high-quality service that keeps facilities safe and operational.

In this role, you will install and repair locksets, manage master key systems, calibrate door hardware, diagnose frame issues, and document work for client transparency while

Qualifications

• Experience in commercial locksmithing and door hardware maintenance.
• Strong mechanical troubleshooting and repair abilities.
• Experience servicing hollow metal, aluminum storefront, and wood doors.
• Commitment to safety when using power tools and heavy hardware.
• Excellent interpersonal skills and customer service orientation.
• Valid driver's license with clean driving record for field work.

Responsibilities

• Install and repair commercial-grade locksets (mortise, cylindrical, deadbolt).
• Manage master key systems including pinning, rekeying, and restricted keyways.
• Install and calibrate door closers, panic bars, exit devices, and heavy hinges.
• Diagnose frame misalignment, sagging doors, and threshold damage to restore function.
• Provide site assessments and recommend hardware upgrades for security and compliance.
• Document all service activities with parts usage and site photos.
• Represent the company on-site with clear communication about repairs and maintenance needs.

Skills

Locksmithing expertise

Mechanical troubleshooting

Door hardware maintenance

Safety protocols

Customer service

Valid driver’s license

Job description

As a Field Security Hardware Specialist, you will play a critical role in securing high-traffic commercial environments by ensuring the integrity of entry points and locking systems. You will utilize your expertise in mechanical hardware and door systems to provide reliable, high-quality service that keeps our clients' facilities safe and operational.

About the Role

As a Field Security Hardware Specialist, you will play a critical role in securing high-traffic commercial environments by ensuring the integrity of entry points and locking systems. You will utilize your expertise in mechanical hardware and door systems to provide reliable, high-quality service that keeps our clients' facilities safe and operational.

Responsibilities

• Execute precise installations and repairs of commercial-grade locksets, including mortise, cylindrical, and deadbolt hardware.
• Manage complex master key systems, including pinning, rekeying, and the creation of restricted keyway duplicates.
• Optimize building security by installing and calibrating door closers, panic bars, exit devices, and heavy-duty hinges.
• Restore functionality to commercial entryways by diagnosing and correcting structural issues like frame misalignment, sagging, and threshold damage.
• Provide expert site assessments to recommend hardware upgrades that improve facility security and compliance.
• Document all service activities, including parts usage and site photos, to maintain accurate records for client transparency.
• Act as a professional representative on-site, ensuring clear communication regarding repair status and future maintenance needs.

Qualifications

Required Skills

• Demonstrated expertise in commercial locksmithing and door hardware maintenance.
• Advanced mechanical aptitude for troubleshooting and repairing diverse lock and door systems.
• Proficiency in servicing hollow metal, aluminum storefront, and wood door assemblies.
• Strong commitment to safety protocols when operating power tools and heavy hardware.
• Excellent interpersonal skills with a focus on delivering high-quality customer service.
• Valid driver's license with a clean driving record for field operations.

Preferred Skills

• Hands-on experience with electrified hardware and integrated access control systems.
• Technical familiarity with CCTV installation and low-voltage security components.
• Proven ability to manage full door replacement projects from start to finish.