Commercial Locksmith and Door Technician

Top-Lock-Locksmiths-; Hicksville (NY); On-site; USD 55,000 - 75,000; Full time

Job summary

Top Lock Locksmiths & Security is expanding its field service team in the United States. We seek experienced Commercial Lock & Door Technicians to service national account clients, installing, repairing, and maintaining lock hardware and door systems across retail, healthcare, and corporate facilities.

You will diagnose issues, perform keying and rekeying tasks, and deliver excellent on-site customer service while documenting work performed.

Qualifications

• Proven experience as a commercial locksmith or commercial door hardware technician.
• Strong mechanical knowledge of commercial lock hardware and major manufacturers.
• Experience with master keying, rekeying, and cylinder work.
• Experience servicing hollow metal, wood, and aluminum storefront doors.
• Excellent customer service orientation and professional communication.

Responsibilities

• Install, service, and repair commercial locksets and door hardware.
• Rekey, pin, and service master key systems; originate and duplicate keys.
• Install and adjust door closers, exit devices, hinges, pivots, and continuous hinges.
• Diagnose door alignment issues and fix sagging doors, frames, and thresholds.
• Deliver on-site service with clear communication to client contacts and maintain documentation.

Skills

Commercial locksmith experience

Door hardware technician

Master keying & rekeying

Customer service orientation

Power tools safety

Job description

Top Lock Locksmiths & Security is a national lock, door, and electronic security company serving commercial clients across retail, healthcare, hospitality, and corporate facilities. We are expanding our field service team and are seeking experienced technicians who work to a high standard.The RoleWe are seeking an experienced Commercial Lock & Door Technician to service our national account clients. This is a hands-on mechanical role focused on commercial locksmithing and door hardware — installing, repairing, and maintaining locks, keying systems, door closers, exit devices, and commercial doors and frames. You'll work across a diverse portfolio of retail, healthcare, and corporate sites, often as the face of Top Lock in front of store managers and facility contacts.DutiesInstall, service, and repair commercial locksets including mortise, cylindrical, and deadbolt hardware, as well as high-security cylindersRekey, pin, and service master key systems; originate and duplicate keys, including restricted keywaysInstall, repair, and adjust door closers, exit devices/panic hardware, hinges, pivots, and continuous hingesDiagnose and correct door alignment issues — sagging doors, frame problems, latch misalignment, thresholds, sweeps, and gasketingPerform site surveys and recommend appropriate hardware solutions tailored to client needsMaintain detailed documentation for every job — photos, parts used, service reports, and recommendations via our softwareDeliver excellent customer service on-site, clearly communicating work performed and next steps to client contacts**Low voltage experience, access control, CCTV, and door replacement experience is a PLUS!RequirementsProven experience as a commercial locksmith or commercial door hardware technicianStrong mechanical knowledge of commercial lock hardware and major manufacturersHands-on experience with master keying, rekeying, and cylinder workExperience servicing hollow metal, wood, and aluminum storefront doors and framesAbility to use power tools safely and effectively during installation and repair workStrong troubleshooting skills with the ability to diagnose hardware and door issues quickly and accuratelyExcellent customer service orientation with clear, professional communication skillsValid driver's license and clean driving record — this is a field-based roleFamiliarity with electrified hardware or access control is a plus, but not required for this roleJoin us and be part of a dedicated team committed to safeguarding commercial properties by doing quality work, every time.Benefits:401(k)401(k) matchingHealth insurancePaid time offWork Location: In personYou should be proficient in:Door InstallationDoor RepairExit DevicesLocksmithDoor Closers