Field Security & ACS Technician - Onsite & Remote Support Pro

In-Telecom; Slidell (LA); On-site; USD 40,000 - 60,000; Full time

Benefits offered by this job

401(k)

Dental insurance

Health insurance

Life insurance

Paid time off

Vision insurance

Job summary

In-Telecom is seeking a Field Security / ACS Technician in Louisiana. The role installs, programs, maintains, and supports physical security and low-voltage systems at customer sites, providing onsite and remote support and documenting activity to ensure system stability.

Responsibilities include installing cameras and access control gear, troubleshooting issues, coordinating with vendors, and performing preventive maintenance. Travel to sites is required; after-hours calls may be necessary.

Qualifications

• High school diploma or equivalent required.
• Two to five years of hands-on experience in physical security or low-voltage systems.
• Technical education or manufacturer training preferred.

Responsibilities

• Install, configure, test, service, and maintain surveillance cameras, alarm systems, access control equipment, and related field devices.
• Provide onsite and remote technical support, diagnose issues, and implement timely resolutions.
• Assist with programming existing systems and integrating connected technologies.
• Coordinate with construction teams, vendors, and customers for installations and service.
• Perform preventive maintenance and backups to identify potential issues.
• Maintain clear records of installations, configurations, service activity, and changes.
• Develop or contribute to technical documentation and training materials.
• Respond to after-hours emergency calls and service requests as needed.
• Follow safety practices and company procedures during field work.

Skills

Field installation

Troubleshooting

Customer service

Blueprint reading

Networking basics

Communication

Time management

Teamwork

Education

High school diploma or equivalent

Technical education or certification (preferred)

Tools

Surveillance systems

Access control systems

Job description

In-Telecom is seeking a Field Security / ACS Technician in Louisiana. The role installs, programs, maintains, and supports physical security and low-voltage systems at customer sites, providing onsite and remote support and documenting activity to ensure system stability.

Responsibilities include installing cameras and access control gear, troubleshooting issues, coordinating with vendors, and performing preventive maintenance. Travel to sites is required; after-hours calls may be necessary.