Field Sales & Service Technician — Leads Provided

Groundworks; Alabama; On-site; USD 70,000 - 100,000; Full time

Benefits offered by this job

Base pay + commissions

Training program with commissionelig

Company vehicle

Leads provided

Employee Ownership Program

Tuition reimbursement

PTO and holidays

Benefits package

Job summary

Groundworks in the United States seeks a Service Technician who will meet homeowners face-to-face, assess needs, present proven systems, and earn steady pay and commissions while performing work you can stand behind.

Backed by industry-leading training, advanced tools, and the strength of a national brand, this role offers ownership of success, a clear growth path, and a robust benefits package alongside a 3-week training requirement with paid travel.

Qualifications

• 1+ years of proven sales experience preferred.
• Construction/Home Improvement experience preferred.
• Proven customer relations experience preferred.
• High school diploma or GED or equivalent experience.
• A valid, non-restrictive Driver's License is required.

Responsibilities

• Execute appointments scheduled with customers.
• Travel to customers' home based on assigned appointments.
• Build long-term relationships with customers and professionally represent the company.
• Recommend additional products and services to enhance or improve original installation or to remedy a potential issue through established processes and procedures.
• Perform annual customer maintenance visits, examining work previously completed.
• Perform reactive service appointments, diagnose, and fix any issues.
• Install additional products purchased by the customer as necessary.
• Adhere to safety regulations and procedures when carrying out responsibilities.
• Examine solutions installed by the company and determine potential warranty or non-warranty work.
• Communicate the status of each job (completions and complications) and submit all necessary documentation to the Service Manager and customer as required.
• It is an essential function of this job that the employee regularly and reliably reports to work on time each working day.
• Other duties as assigned.

Skills

Sales experience

Customer relations

Face-to-face communication

Education

High school diploma or GED

Tools

Driver's license

Job description

Groundworks in the United States seeks a Service Technician who will meet homeowners face-to-face, assess needs, present proven systems, and earn steady pay and commissions while performing work you can stand behind.

Backed by industry-leading training, advanced tools, and the strength of a national brand, this role offers ownership of success, a clear growth path, and a robust benefits package alongside a 3-week training requirement with paid travel.