Field Sales Manager: SMB Growth Leader

Charter Communications; Fayetteville (NC); On-site; USD 90,000 - 140,000; Full time

Job summary

Charter Communications, operating as Spectrum, seeks a Manager, Business Sales to lead a high-performing SMB sales team. You will mentor account executives, drive growth, and ensure outstanding customer experiences while meeting budgeted sales goals.

The role emphasizes hands-on field leadership (80%) and strategic planning, plus coaching, training, and performance reviews. You will monitor funnel activity and stay current on Spectrum's product offerings and market trends.

Qualifications

• Bachelor's degree in business, marketing or related field, or equivalent experience.
• 5+ years of telecommunications product and services sales experience.
• 5+ years of B2B sales management experience.
• Ability to read, write, speak and understand English.
• Valid state driver's license with satisfactory driving record.
• Knowledge of communications technologies and services, particularly telephone and Internet fundamentals.

Responsibilities

• Coach and motivate a team of Account Executives to achieve and exceed sales targets.
• Spend 80% in the field guiding the team and 20% on office responsibilities and administrative tasks.
• Develop and maintain a comprehensive team territory plan while setting and monitoring individual sales goals.
• Oversee daily funnel activity and reporting for sales representatives.
• Recruit, train and coach Account Executives and conduct performance reviews.
• Maintain accurate completion of administrative tasks and reporting for all sales activities.

Skills

Team leadership

Sales coaching

Territory planning

English proficiency

Education

Bachelor's degree in business, marketing or related field

Job description

Charter Communications, operating as Spectrum, seeks a Manager, Business Sales to lead a high-performing SMB sales team. You will mentor account executives, drive growth, and ensure outstanding customer experiences while meeting budgeted sales goals.

The role emphasizes hands-on field leadership (80%) and strategic planning, plus coaching, training, and performance reviews. You will monitor funnel activity and stay current on Spectrum's product offerings and market trends.