Telecom SMB Sales Manager – Field Leader

Spectrum Business; Phoenix (AZ); On-site; USD 110,000 - 170,000; Full time

Job summary

Spectrum Business in the United States seeks a Manager, Business Sales to lead a high-performing SMB sales team. You will mentor Account Executives, drive growth, and exceed budgeted sales goals while delivering outstanding customer experiences.

Responsibilities include field-based leadership, territory planning, funnel management, and ensuring accurate reporting. The role emphasizes knowledge of Spectrum products and market trends with a focus on customer relationships and performance

Qualifications

• Bachelor’s degree in business, marketing or a related field or equivalent experience.
• 5+ years of telecommunications product and services sales experience.
• 5+ years of business-to-business sales management experience.
• Read, write, speak and understand English.
• Experience organizing, implementing and maintaining sales goals.
• Knowledge of communications technologies and services, with a focus on telephone and Internet fundamentals.
• Valid state driver’s license with a satisfactory driving record.

Responsibilities

• Coach, lead and motivate a team of Account Executives to achieve and exceed sales and performance targets.
• Spend 80% of time in the field supporting your team and 20% handling office tasks.
• Develop and maintain a comprehensive territory plan while setting and monitoring individual sales goals.
• Resolve customer complaints and address issues impacting sales operations to maintain efficiency.
• Recruit, train and coach Account Executives, handling employee relations and performance reviews.

Education

Bachelor’s degree in business, marketing or a related field

Job description

Spectrum Business in the United States seeks a Manager, Business Sales to lead a high-performing SMB sales team. You will mentor Account Executives, drive growth, and exceed budgeted sales goals while delivering outstanding customer experiences.

Responsibilities include field-based leadership, territory planning, funnel management, and ensuring accurate reporting. The role emphasizes knowledge of Spectrum products and market trends with a focus on customer relationships and performance