Field Sales Engineer 1- Fire Detection

Johnson Controls, Inc.; Tempe (AZ); On-site; USD 90,000 - 130,000; Full time

Benefits offered by this job

Competitive salary

Benefits from day one

401K plan

Paid time off

Job summary

Johnson Controls, Inc. in the Phoenix metro area is seeking a field-based Technical Sales Specialist for Fire Alarm/Life Safety systems.

You will partner with local sales teams, engineers, architects, and customers to shape technical solutions and guide customers toward compliant, practical system recommendations. The role emphasizes on-site customer visits, value engineering, and strong product knowledge across Simplex/Autocall platforms.

Qualifications

• 5+ years of technical experience with Simplex or Autocall products.
• Experience in the Fire Detection industry.
• Exceptional customer service and problem-solving abilities.
• Ability to manage multiple priorities with minimal supervision.
• Ability to communicate effectively with both technical and non-technical audiences.
• Residency within the assigned Boston market territory is required.
• Ability to perform on-site customer visits as needed.

Responsibilities

• Provide technical pre-sales support for Fire Alarm/Life Safety System sales in the Phoenix market.
• Review system proposals to confirm function and identify value engineering opportunities.
• Assist sales with customer facility surveys and protection needs assessments.
• Develop quotations, scopes of work, and cost estimates with internal teams.
• Deliver demos and presentations of Johnson Controls equipment to diverse audiences.
• Coordinate bid schedules and contractor coordination with Sales and Installation teams.
• Support newer sales reps by strengthening product knowledge and confidence.
• Provide guidance on fire and life safety regulations and codes.

Skills

Simplex/Autocall experience

Customer service

Communication

Multi-tasking

On-site visits

Education

Engineering degree (Assoc/ Bachelor)

NICET Level 2 certification

Job description

About Us

Johnson Controls, a global leader in thermal management, mission-critical building systems, energy efficiency, and decarbonization, helps customers use energy more productively, reduce carbon emissions, and operate with the precision and resilience required in rapidly expanding industries such as data centers, healthcare, pharmaceuticals, advanced manufacturing, and higher education.

For more than 140 years, Johnson Controls has delivered performance where it really matters. Backed by advanced technology, lifecycle services and an industry-leading field organization, we elevate customer performance, turn goals into real-world results and help move society forward.

Technical Sales Specialist-Fire Alarm Sales Engineer

Johnson Controls is hiring for a field-based technical pre-sales role supporting Fire Alarm/Life Safety System sales in the Phoenix market. You will be assigned to a specific territory, and residency within that territory is required because on-site customer visits will be a core part of the role.

Role Overview

In this role, you will partner with local sales teams, electrical contractors, engineers, architects, and customers to support new and retrofit Fire Alarm/Life Safety opportunities. You will help shape technical solutions, review proposals, prepare quotations, and guide customers toward compliant, practical, and value-driven system recommendations.

Key Responsibilities

• Provide technical pre-sales support for new and retrofit Fire Alarm/Life Safety System sales in the Boston market.
• Review system proposals submitted by local sales teams and electrical contractors to confirm functionality and identify value engineering opportunities.
• Assist sales representatives with customer facility surveys, including assessment of existing systems and protection needs.
• Work with internal teams to develop complete quotations, scopes of work, and cost estimates.
• Deliver demonstrations and presentations of Simplex equipment, alternative system interfaces, and code compliance updates to end users, engineers, architects, contractors, and regulatory authorities.
• Partner with Sales and Installation teams on system designs, technical requirements, and project specifications.
• Support newer sales representatives by strengthening product knowledge, application understanding, and confidence in customer conversations.
• Collect project information, select appropriate products unless otherwise defined by contracts or customers, and prepare clear technical recommendations.
• Provide guidance on fire and life safety regulations, building codes, and project code requirements.
• Coordinate bid schedules with electrical contractors and assign projects accordingly.
• Report weekly on Dodge Opportunities in Planning, Pre-Planning, and Design.
• Own the Johnson Controls Contractor Connections program and serve as the point of contact for key electrical contractors.
• Conduct routine customer visits as needed to support relationships and drive customer satisfaction.

How You Will Do It

• Stay close to the work in your territory by spending time with customers, contractors, and local sales teams to understand project needs and site conditions.
• Balance technical accuracy with practical value engineering when reviewing proposals, recommending solutions, and helping teams strengthen sales opportunities.
• Communicate clearly across technical and non-technical audiences so customers, engineers, architects, contractors, and authorities receive consistent, useful guidance.
• Work with discipline and follow-through on quotations, bid schedules, Dodge reporting, and contractor coordination.
• Share knowledge openly and support team capability by helping newer sales representatives build product and application expertise.
• Use a customer-focused, problem-solving approach to remove obstacles, improve responsiveness, and strengthen long-term relationships.

Qualifications

• Minimum of 5 years of technical experience with Simplex or Autocall products.
• Experience in the Fire Detection industry.
• Exceptional customer service and problem-solving abilities.
• Ability to manage multiple priorities with minimal supervision while maintaining a high level of attention to detail.
• Ability to communicate effectively with both technical and non-technical audiences.
• Strong written and verbal communication skills.
• Residency within the assigned Boston market territory is required.
• Ability to perform on-site customer visits as needed.

Nice to Have

• An Associate's or Bachelor's Degree in Engineering or a related field.
• Familiarity with fire regulations, codes, and standards.
• Understanding of the sales process.
• NICET Level 2 certification or higher.

Why Join Us

You will join a team that values customer focus, practical technical support, and strong collaboration across sales and installation functions. Johnson Controls offers competitive salary, paid vacation, holidays, and sick time, a comprehensive benefits package including 401K, medical, dental, and vision care available day one, extensive product and on-the-job/cross-training opportunities, an encouraging and collaborative team environment, and a safety-first approach through the Zero Harm policy.