Field Sales Engineer 1- Fire Detection

Johnson Controls; Phoenix (AZ); On-site; USD 90,000 - 141,000; Full time

Benefits offered by this job

Competitive salary

Paid vacation, holidays, sick time

401K

Medical, dental, vision day one

Training & development

Collaborative team environment

Zero Harm safety policy

Job summary

Johnson Controls in Phoenix is seeking a field-based Technical Sales Specialist for Fire Alarm/Life Safety pre-sales. You will collaborate with local sales teams, engineers and contractors to shape technical solutions, review proposals, and prepare cost estimates, ensuring compliant, practical system recommendations.

Residency in the territory and on-site visits are required; ideal candidates have 5+ years in fire detection, strong communication, and knowledge of Simplex/Autocall.

Qualifications

• 5+ years of technical experience with Simplex or Autocall required.
• Experience in the Fire Detection industry is essential.
• Strong customer service and problem-solving abilities.

Responsibilities

• Provide pre‑sales support for Fire Alarm/Life Safety sales in assigned market.
• Review proposals, assess functionality, and identify value engineering opportunities.
• Assist with customer surveys, site assessments, and quotations.
• Deliver demonstrations of equipment and present code updates to stakeholders.
• Coordinate with Sales/Install teams on design, requirements, and projects.

Skills

Simplex/Autocall experience

Fire alarm industry know-how

Strong communication skills

Education

Engineering degree (Assoc or Bach)

NICET Level 2 certification

Job description

About Us Johnson Controls, a global leader in thermal management, mission-critical building systems, energy efficiency, and decarbonization, helps customers use energy more productively, reduce carbon emissions, and operate with the precision and resilience required in rapidly expanding industries such as data centers, healthcare, pharmaceuticals, advanced manufacturing, and higher education. For more than 140 years, Johnson Controls has delivered performance where it really matters. Backed by advanced technology, lifecycle services and an industry-leading field organization, we elevate customer performance, turn goals into real-world results and help move society forward.

Technical Sales Specialist-Fire Alarm Sales Engineer

Johnson Controls is hiring for a field-based technical pre‑sales role supporting Fire Alarm/Life Safety System sales in the Phoenix market. You will be assigned to a specific territory, and residency within that territory is required because on‑site customer visits will be a core part of the role.

Role Overview

In this role, you will partner with local sales teams, electrical contractors, engineers, architects, and customers to support new and retrofit Fire Alarm/Life Safety opportunities. You will help shape technical solutions, review proposals, prepare quotations, and guide customers toward compliant, practical, and value-driven system recommendations.

Key Responsibilities

• Provide technical pre-sales support for new and retrofit Fire Alarm/Life Safety System sales in the Boston market.
• Review system proposals submitted by local sales teams and electrical contractors to confirm functionality and identify value engineering opportunities.
• Assist sales representatives with customer facility surveys, including assessment of existing systems and protection needs.
• Work with internal teams to develop complete quotations, scopes of work, and cost estimates.
• Deliver demonstrations and presentations of Simplex equipment, alternative system interfaces, and code compliance updates to end users, engineers, architects, contractors, and regulatory authorities.
• Partner with Sales and Installation teams on system designs, technical requirements, and project specifications.
• Support newer sales representatives by strengthening product knowledge, application understanding, and confidence in customer conversations.
• Collect project information, select appropriate products unless otherwise defined by contracts or customers, and prepare clear technical recommendations.
• Provide guidance on fire and life safety regulations, building codes, and project code requirements.
• Coordinate bid schedules with electrical contractors and assign projects accordingly.
• Report weekly on Dodge Opportunities in Planning, Pre‑Planning, and Design.
• Own the Johnson Controls Contractor Connections program and serve as the point of contact for key electrical contractors.
• Conduct routine customer visits as needed to support relationships and drive customer satisfaction.

How You Will Do It

Stay close to the work in your territory by spending time with customers, contractors, and local sales teams to understand project needs and site conditions. Balance technical accuracy with practical value engineering when reviewing proposals, recommending solutions, and helping teams strengthening sales opportunities. Communicate clearly across technical and non-technical audiences so customers, engineers, architects, contractors, and authorities receive consistent, useful guidance. Work with discipline and follow-through on quotations, bid schedules, Dodge reporting, and contractor coordination. Share knowledge openly and support team capability by helping newer sales representatives build product and application expertise. Use a customer-focused, problem-solving approach to remove obstacles, improve responsiveness, and strengthen long-term relationships.

Qualifications

Minimum of 5 years of technical experience with Simplex or Autocall products. Experience in the Fire Detection industry. Exceptional customer service and problem-solving abilities. Ability to manage multiple priorities with minimal supervision while maintaining a high level of attention to detail. Ability to communicate effectively with both technical and non-technical audiences. Strong written and verbal communication skills. Residency within the assigned Boston market territory is required. Ability to perform on-site customer visits as needed.

Nice to Have

• An Associate's or Bachelor's Degree in Engineering or a related field.
• Familiarity with fire regulations, codes, and standards.
• Understanding of the sales process.
• NICET Level 2 certification or higher.

Why Join Us

You will join a team that values customer focus, practical technical support, and strong collaboration across sales and installation functions.

Johnson Controls offers competitive salary, paid vacation, holidays, and sick time, a comprehensive benefits package including 401K, medical, dental, and vision care available day one, extensive product and on-the-job/cross‑training opportunities, an encouraging and collaborative team environment, and a safety-first approach through the Zero Harm policy.

Salary Range

HIRING SALARY RANGE: $89,700. - $140500. (Salary to be determined by the education, experience, knowledge, skills, and abilities of the applicant, internal equity, and alignment with market data.)

This role offers a competitive Sales Commission Plan that will take into account project, quarterly, and annual margin.

This position includes a competitive benefits package.

For details, please visit the Employee Benefits tab on our main careers page at https://www.johnsoncontrols.com/careers

Johnson Controls International plc. is an equal employment opportunity and affirmative action employer and all qualified applicants will receive consideration for employment without regard to race, color, religion, sex, national origin, age, protected veteran status, genetic information, sexual orientation, gender identity, status as a qualified individual with a disability or any other characteristic protected by law.

To view more information about your equal opportunity and non-discrimination rights as a candidate, visit EEO is the Law.

If you are an individual with a disability and you require an accommodation during the application process, please visit here.

Johnson Controls: Enhancing the Intelligence of Buildings

Your buildings have a purpose. They are places for people to live or work. Facilities for learning or healing. Venues for entertainment and shopping. Sites for the specialized storage of tangible goods or mission‑critical data. Your buildings have a huge variety of functions; they are central to your mission. This is where Johnson Controls comes in, helping drive the outcomes that matter most. Through a full range of systems and digital solutions, we make your buildings smarter. A smarter building is safer, more comfortable, more efficient, and, ultimately, more sustainable. Most important, smarter buildings let you focus more intensely on your unique mission. Better for your people. Better for your bottom line. Better for the planet. At Johnson Controls, we’ve been making buildings smarter since 1885, and our capabilities, depth of innovation experience, and global reach have been growing ever since. Today, we offer the world’s largest portfolio of building products, technologies, software, and services; we put that portfolio to work to transform the environments where people live, work, learn and play.