Field Sales Engineer

WALTER USA, LLC; Cleveland (OH); On-site; USD 85,000 - 110,000; Full time

Benefits offered by this job

Life insurance

Health insurance

Dental insurance

Paid vacation

401(k) retirement plan

Job summary

Walter USA, LLC in Cleveland, Ohio is seeking a Field Sales Engineer to drive growth in the territory by delivering value-added solutions aligned with customer needs and product capabilities.

The role focuses on planning, customer visits, active listening, effective communication, and negotiations, with extensive travel and a strong emphasis on reporting and forecasting sales activities.

Qualifications

• Education degree aligned with mechanical engineering or business, or equivalent cutting tool industry experience.
• Several years of sales experience in industrial cutting tools or manufacturing sales.
• Ability to work independently from home/virtual office and travel extensively.
• Valid Driver’s License and residency in the Cleveland area.
• Strong English communication and stakeholder collaboration skills.

Responsibilities

• Plan sales activities through market analysis to target customers and strategy.
• Visit customers with defined purpose and agenda to advance opportunities.
• Engage in active listening to uncover customer needs and requirements.
• Communicate effectively with internal and external stakeholders.
• Negotiate agreements to reach optimal value for customers and company.
• Coordinate products and processes for optimized customer solutions.
• Promote full product range to meet product and application needs.
• Actively sell solutions that add customer value and drive orders.
• Ask for orders after confirming the value proposition.
• Document and report sales activities, test results, cost savings, and forecasts.

Skills

Sales in cutting tools

Manufacturing/distribution experience

Remote/home office selling

Driver’s license

Cleveland, Ohio resident

English communication

Education

B.S. in mechanical engineering or business administration with technical focus

A.S. degree or equivalent experience in cutting tool industry

Tools

Walter Software & office tools

CRM systems

Job description

Walter USA in Cleveland, Ohio, is looking for a:

Field Sales Engineer

The Field Sales Engineer is responsible for increasing sales of Walter products and services in their assigned territory focusing on target customers. The Field Sales Engineer accomplishes this by providing optimal solutions to our customers using value-added selling techniques that present a full range of products and services that demonstrate “Engineering Kompetenz”. This position establishes and maintains effective relationships with customers, and internal and external stakeholders to effectively meet customer needs.

Responsibilities

• Planning: Plan sales activities through market analysis to define the appropriate customers that will facilitate the implementation of company strategy.
• Visiting Customers: Schedule customer visits that are productive for the customer and our company by careful planning for the visit including the purpose and the agenda for the visit.
• Listening: Engage in active listening with the customer that facilitates the learning of customer’s needs and requirements.
• Communication: Communicate effectively with both internal and external stakeholders to ensure an effective network of contacts to react to customer needs.
• Negotiating: Negotiate agreements in collaboration with customers and business partners to reach the best solution.
• Aligning Products & Processes: Work with internal stakeholders to coordinate and align company products and processes that result in an optimized solution for the customer requirements.
• Promotion Depth/Scope: Promote the complete range of company products and services to satisfy customer requirements for both their product and application needs.
• Active Selling: Actively sell our products and services by providing value-added solutions that meet our customers’ needs.
• Asking for Orders: Actively seek the sales order from the customer upon obtaining their agreement and buying with the proposed value-added solution.
• Reporting: Document and report sales activities including test reports and cost savings, and forecasts of business through monitoring of customers and competitors.

Qualifications

• Education Degree (B.S.) in mechanical engineering or business administration with technical focus, or advanced technical (A.S.) degree and or equivalent experience in cutting tool industry.

Required Skills

• Several years of sales experience with industrial cutting tools where new business development is the primary focus OR several years of manufacturing experience and ability to sell in end-user and channel sales model.
• Experience in the manufacturing or distribution marketplace.
• Experience in working independently from a home office or virtual office environment and traveling a significant amount of time.
• This position requires a valid Driver’s License.
• Qualified candidate must live in the Cleveland, Ohio area
• Walter Business & Technology: The ability to initiate and steer the purposeful interaction with customers, including successful identification and management of accounts using a structured approach to territory management. The ability to support customers in their productivity increases. The ability to advise customers when it comes to Product & Services. The ability to use relevant Walter Software & office support tools.
• Core: The ability to establish and maintain healthy working relations and partnership with key stakeholders. The ability to utilize assigned resources to deliver results. Ability to provide customer-tailored service. The ability to work effectively as part of a team, actively contributing to accomplishing organizational goals. The ability to communicate and conduct business in English.
• Communication: The ability to listen, give feedback and transmit information and ideas. The ability to negotiate successfully. The ability to give effective presentations in front of diverse audiences.

Walter USA, LLC. offers a highly competitive performance-based compensation program and generous benefit package that includes life, health, and dental insurance, paid vacation and holidays, and a 401(k) retirement savings plan.