A leading provider of technical and business services is conducting a confidential search for a Director of Northeast Field Sales. This strategic leadership role is responsible for driving revenue growth, strengthening customer relationships, expanding market share, and leading a high-performing field sales organization throughout the Northeast region.
The Director of Field Sales will develop and execute regional growth strategies, coach and develop sales talent, and foster a customer-centric culture focused on delivering exceptional value. This leader will work cross-functionally with operations, customer support, and executive leadership to drive sustainable organic growth, improve customer retention, and capture new business opportunities.
The successful candidate will be a collaborative and results-oriented sales executive with a proven ability to build high-performing teams, develop strategic customer relationships, and consistently exceed growth objectives.
This position reports to a senior commercial leadership executive.
Key Responsibilities
- Develop and execute regional sales strategies aligned with organizational growth objectives.
- Drive revenue growth through customer retention, account expansion, and new customer acquisition.
- Establish short- and long-term sales goals and ensure alignment across the sales team.
- Analyze market dynamics, industry trends, and competitive activity to identify opportunities and risks.
Customer Growth & Retention
- Build and maintain strong, long-term relationships with strategic customers and key stakeholders.
- Partner with customers to understand their evolving business needs and deliver solutions that create measurable value.
- Develop customer engagement and retention strategies that increase loyalty and satisfaction.
- Lead efforts to identify additional revenue opportunities within existing customer accounts.
New Business Development
- Identify, qualify, and pursue high-value prospects across the Northeast region.
- Develop market penetration strategies to expand the organization's customer base.
- Build strategic relationships within target industries and geographic markets.
- Partner with sales team members to drive prospecting activity and successful conversion of opportunities.
Revenue Management & Forecasting
- Develop accurate sales forecasts and pipeline management processes.
- Monitor key performance indicators and implement corrective actions when necessary.
- Deliver regular business reviews and performance updates to executive leadership.
- Maintain accountability for regional revenue, growth, and profitability targets.
- Recruit, develop, and retain top sales talent.
- Provide ongoing coaching, mentorship, and performance management.
- Foster a culture of accountability, collaboration, innovation, and customer focus.
- Support employee development and career progression through structured training and growth plans.
- Lead by example and reinforce organizational values throughout the team.
Cross-Functional Collaboration
- Partner closely with operational leaders to ensure a seamless customer experience.
- Collaborate with marketing, customer support, and other business functions to execute growth initiatives.
- Ensure alignment between sales strategy, customer expectations, and operational capabilities.
Travel
- Regular travel throughout the Northeast region is required.
- Periodic domestic travel outside the region may be necessary for leadership meetings, training, and company initiatives.
Qualifications
Required Experience
- Bachelor's degree in Business, Marketing, Management, or a related field preferred.
- 10+ years of progressive B2B sales experience in a technical industry, including significant leadership responsibility.
- Demonstrated success leading geographically dispersed sales teams.
- Proven record of generating profitable revenue growth and exceeding sales objectives.
- Experience managing complex customer relationships and strategic accounts.
- Strong understanding of sales process management, pipeline development, and forecasting.
Preferred Experience
- Experience in technical, industrial, professional services, manufacturing, life sciences, healthcare, engineering, or related industries.
- Familiarity with strategic selling methodologies such as Challenger Sale, MEDDICC, Sandler, or similar frameworks.
- Experience leading organizational growth, transformation, or market expansion initiatives.
- Executive Presence
- Strategic Thinking
- Business Acumen
- Customer Focus
- Talent Development
- Leadership & Coaching
- Cross-Functional Collaboration
- Negotiation & Influence
- Data-Driven Decision Making
- Problem Solving
- Communication & Presentation Skills
- Accountability & Results Orientation
Location:
Hybrid, Northeast Region (Candidates residing in the Greater Philadelphia, Boston, Cleveland, or Pittsburgh metro areas preferred)
FLSA Status:
Exempt
Physical Requirements
The physical demands described are representative of those required to successfully perform the essential functions of this position. Reasonable accommodations may be made for qualified individuals with disabilities.
The position may require sitting, standing, walking, using a computer and telephone, and traveling to customer and company locations.
This role operates in a combination of remote, office, and customer-site environments. Travel throughout the Northeast region is expected. The work environment is generally professional and fast-paced.
Equal Opportunity Employer
Our client is an Equal Opportunity Employer and considers all qualified applicants without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, age, disability, veteran status, or any other protected characteristic under applicable federal, state, or local law.