Field Route Technician: Arcade Maintenance & Guest-Ready

Family Entertainment Group; Minneapolis (MN); On-site; USD 42,000 - 66,000; Full time

Job summary

Family Entertainment Group is seeking a Route Technician to maintain field-based arcades across partner locations. You will travel weekly, testing and servicing games, ensuring guest-ready conditions, and stocking essential items.

The role requires strong repair skills, a service mindset, and disciplined independence while representing FEG professionally at partner sites. You’ll perform safety checks, handle routine maintenance, and document repairs and inventory meticulously, supporting

Qualifications

• Strong hands-on repair ability and technical aptitude.
• Service mindset with professional representation of FEG.
• Ability to work independently across multiple locations.
• Good communication with partners and guests.

Responsibilities

• Travel weekly to assigned partner locations and perform route service.
• Inspect, test, clean, stock, and maintain games and related equipment.
• Complete safety checks, preventive maintenance, and location readiness reviews.
• Diagnose and repair common issues, replace parts, and verify operation before leaving.
• Document service logs, route checklists, and inventory updates accurately.

Skills

Hands-on repair

Service mindset

Independent work

Professional communication

Job description

Family Entertainment Group is seeking a Route Technician to maintain field-based arcades across partner locations. You will travel weekly, testing and servicing games, ensuring guest-ready conditions, and stocking essential items.

The role requires strong repair skills, a service mindset, and disciplined independence while representing FEG professionally at partner sites. You’ll perform safety checks, handle routine maintenance, and document repairs and inventory meticulously, supporting