Field Route Sales & Service Specialist

Alsco Uniforms; Cincinnati (OH); On-site; USD 42,000 - 56,000; Full time

Benefits offered by this job

Medical, Dental, Vision

Life Insurance

Vacation, Sick Time, Holidays

EAP

Job summary

Alsco Uniforms is seeking a Route Sales Representative in Cincinnati to support service departments with up-selling, cross-selling, and top-tier customer service. You will prospect, engage, and manage customer relationships on assigned routes while collaborating with service, sales, and operations teams.

The role requires a valid driver's license (CDL if applicable), 21 or older, and at least two years of relevant experience in sales or customer-facing roles.

Qualifications

• Two years of relevant experience in sales, customer service, delivery, or public facing work.
• Excellent verbal and written communication skills in English; comprehend and follow direction.
• Have and maintain a valid Driver's License; CDL when applicable; be 21 years or older.

Responsibilities

• Prospect and engage new customers within assigned routes; refer qualified leads to Sales.
• Provide outstanding customer service to build loyalty and strong relationships.
• Communicate with decision-makers and proactively resolve service concerns.
• Follow Service SOPs for installations, deliveries, and account management.
• Maintain accurate inventories, route books, and customer files.
• Handle customer payments, credits, and change orders accurately.
• Monitor accounts and report customer feedback or competitive activity.
• Upsell services, promote products, and refer leads to Sales Consultants.
• Conduct daily vehicle inspections and maintain truck cleanliness.
• Load/unload products and move carts up to 500 lbs. and lift up to 75 lbs.
• Ensure compliance with company policies, safety standards, and dress code.
• Collaborate with service, sales, and operations teams as a reliable relief driver.

Skills

Clear communication

Customer service

Public facing work

Job description

Alsco Uniforms is seeking a Route Sales Representative in Cincinnati to support service departments with up-selling, cross-selling, and top-tier customer service. You will prospect, engage, and manage customer relationships on assigned routes while collaborating with service, sales, and operations teams.

The role requires a valid driver's license (CDL if applicable), 21 or older, and at least two years of relevant experience in sales or customer-facing roles.