Field Robotics Training & Support Specialist

Turf Tank; Merced (CA); On-site; USD 65,000 - 90,000; Full time

Job summary

Turf Tank is seeking a Field Operations Specialist to lead on-site onboarding and training for customers across Central CA and Southern NV. You will deploy robots, provide hands-on instruction, and ensure quality setup following Turf Tank standards.

This role requires extensive travel (up to 80% overnight, 90% day travel) and remote work capabilities, with a focus on precise, consistent field execution and exceptional customer support.

Qualifications

• Experience in technical field service, installation, or training roles.
• Strong communication and instructional skills.
• Technical aptitude with robotics, software, and problem-solving.
• Customer-focused but process-driven approach to onboarding.

Responsibilities

• Lead on-site robot setup and user training following Turf Tank’s standardized processes.
• Ensure onboarding meets quality benchmarks for configuration, training, and customer readiness.
• Provide clear training and supporting resources to build user confidence.
• Document work and communicate feedback for continuous improvement.

Skills

Communication

Instructional skills

Technical aptitude

Field service experience

Tools

Robotics familiarity

Job description

Turf Tank is seeking a Field Operations Specialist to lead on-site onboarding and training for customers across Central CA and Southern NV. You will deploy robots, provide hands-on instruction, and ensure quality setup following Turf Tank standards.

This role requires extensive travel (up to 80% overnight, 90% day travel) and remote work capabilities, with a focus on precise, consistent field execution and exceptional customer support.