Field Robotics Deployment Engineer

Dexory; United States; Remote; Full time

Benefits offered by this job

Private healthcare via Bupa with 24/7 medical helpline

Life insurance

Income protection

Pension: 4+% employee with opt into salary exchange

Employee Assistance Programme

25 holidays per year

Full meals onsite

Team events and office snacks

Job summary

A logistics technology company seeks a Deployment Engineer to facilitate product delivery and customer installations across North America. The role entails technical deep dives into autonomous systems and requires travel for weeks at a time. Key responsibilities include troubleshooting, customer coordination, and on-site setup. Ideal candidates will possess strong software debugging and communication skills along with practical hardware experience. Comprehensive benefits including private healthcare, life insurance, pension options, and 25 holidays annually are offered.

Qualifications

• Strong software debugging and problem-solving skills, demonstrated ability to address technical challenges on customer premises.
• Excellent written and verbal communication skills for presenting complex technical information.
• Valid driving license required.

Responsibilities

• Understand computer systems, with experience in autonomous hardware systems or computer vision applications.
• Hands-on experience with hardware in operational environments, including system assembly and debugging.
• Coordinate with customers for installation planning and scheduling.
• Execute system setup, configuration, and troubleshooting on-site as per project specifications.
• Maintain documentation for installation and troubleshooting.
• Communicate with customers to resolve technical issues during deployment.

Skills

Software debugging

Problem-solving

Communication skills

Job description

A logistics technology company seeks a Deployment Engineer to facilitate product delivery and customer installations across North America. The role entails technical deep dives into autonomous systems and requires travel for weeks at a time. Key responsibilities include troubleshooting, customer coordination, and on-site setup. Ideal candidates will possess strong software debugging and communication skills along with practical hardware experience. Comprehensive benefits including private healthcare, life insurance, pension options, and 25 holidays annually are offered.