Field Representative

KWFC; Springfield (MO); On-site; USD 32,000 - 42,000; Full time

Job summary

KWFC seeks an Interview Specialist to conduct door-to-door and requested phone interviews across assigned areas, collecting survey data and ensuring accurate entry on laptops or forms.

The role involves communicating with respondents, supervisors, and staff, and requires understanding survey materials to explain purpose and wording. Training is provided in person or online.

Qualifications

• Specialized experience at GS-04 includes in-person or phone communication with respondents, clients, or coworkers.
• Experience using a device such as a smartphone, tablet, or computer to complete work.
• Ability to complete work tasks in a timely manner.

Responsibilities

• Conducts interviews primarily in person (door to door) and may conduct phone interviews when required to collect data.
• Communicates with respondents, supervisors, and others as needed.
• Understands survey materials to explain purpose and asks questions as worded, entering accurate data into a laptop or forms.
• Maintains personal payroll records reflecting hours, miles, and reimbursements for travel/communication claims.
• Completes and attends required training in person or online.

Skills

Client communication

Device literacy

Timely tasks

Education

Education above high school

Job description

Description

• Conducts interviews primarily in person (door to door) and when requested may conduct phone interviews to collect survey or census data as required within an assigned geographic area.


• Communicates with respondents, supervisors, and other persons as appropriate.


• Understands survey materials in order to explain the purpose of surveys, ask questions as worded on the questionnaire or survey instrument, and enters accurate and complete information into a laptop computer or onto survey forms.


• Maintains personal payroll records that reflect hours worked, miles driven, and reimbursements for travel and communications claimed.


• Completes and attends training as necessary in-person or online.

Qualifications

QualificationsApplicants must have one year of specialized experience equivalent to at least the GS-04 level in Federal Service. Specialized experience for this position includes: (1) communicating with clients, respondents, customers, and/or coworkers in person and/or by telephone, (2) using a device such as a smart phone, tablet, or computer/laptop (3) completing work/personal tasks in a timely manner.OR4 years of education above high school.Equivalent combinations of education and experience are qualifying for all grade levels for which both education and experience are acceptable. Experience refers to paid and unpaid experience, including volunteer work done through National Service programs (e.g., Peace Corps, AmeriCorps) and other organizations (e.g., professional; philanthropic; religious; spiritual; community, student, social).CTAP applicants MUST submit the following documents:A copy of your RIF separation notice; notice of proposed removal for declining a directed geographic relocation outside of the local commuting area; a Certificate of Expected Separation (CES); or certification that you are in a surplus organization or occupation (this could be a position abolishment letter, a notice of eligibility for discontinued service retirement, or similar notice).A copy of your SF-50 "Notification of Personnel Action" noting current position, grade/band level, and duty location;A copy of your latest performance appraisal including your rating; andAny documentation from your bureau/operating unit that shows your current promotion potential.EducationThis job does not have an education qualification requirement.

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