Field Radio Systems Technician — LMR Specialist

Mobile Communications America; El Paso (TX); On-site; USD 55,000 - 75,000; Full time

Benefits offered by this job

Medical Insurance

Dental Insurance

Vision Insurance

401K

PTO

Holiday Pay

Education Incentives

Job summary

Mobile Communications America in El Paso, TX seeks a Communication Systems Technician to install, troubleshoot, and upgrade land mobile radio systems for public safety, healthcare, and utilities. The role involves designing, supporting, and documenting system work while staying aligned with MCA standards.

The position requires 2+ years in mobile communications, experience with test equipment, a valid driver’s license, and willingness to travel across West Texas and parts of New Mexico.

Qualifications

• At least two (2) years of experience diagnosing, repairing, programming, and installing mobile communications equipment.
• Experience operating testing equipment like spectrum analyzers, system analyzers, watt meters, TDRs, FDRs, and multimeters.
• Understanding of / willingness to learn two-way radio theory.
• Experience with Motorola Solutions communication technologies or manufacturer competitors is a plus.
• Team-focused with a passion to meet customer needs.
• Strong customer service, communication, and interpersonal skills, with the ability to work effectively with customers, vendors, and internal teams.
• Associate degree in Electronics, Information Technology, Telecommunications, or a related technical field preferred; equivalent combination of education, certifications, military training, and relevant experience will be considered.
• Valid driver's license required.
• Ability to pass applicable background screening, drug testing, and motor vehicle record requirements.

Responsibilities

• Install, program, maintain, troubleshoot, and repair land mobile radio (LMR) systems and related communications equipment for public safety, healthcare, educational institutions, utilities, manufacturing, and other customer markets.
• Design and upgrade customer systems to the latest technologies and solutions.
• Conduct minor modifications to electronic circuitry per customer request and/or deploy factory software/firmware updates.
• Provide technical support and communicate effectively with customers regarding system performance, maintenance, and repair needs.
• Assist and collaborate well with the team, the Service Manager, and the customer.
• Complete service tickets, work orders, and technical documentation accurately and within established timelines.
• Demonstrate a willingness to learn and be mentored in new technology in communications and equipment.
• Adhere to company safety standards, quality requirements, and established service procedures.
• Participate in an on-call rotation to provide after-hours emergency support as needed.
• Perform other duties as assigned.

Skills

LMR experience

Diagnostics & repair

Troubleshooting

Customer service

Team collaboration

Education

Associate degree in Electronics/IT/Telecom

Tools

Spectrum analyzers

System analyzers

Watt meters

TDRs

FDRs

Multimeters

Job description

Mobile Communications America in El Paso, TX seeks a Communication Systems Technician to install, troubleshoot, and upgrade land mobile radio systems for public safety, healthcare, and utilities. The role involves designing, supporting, and documenting system work while staying aligned with MCA standards.

The position requires 2+ years in mobile communications, experience with test equipment, a valid driver’s license, and willingness to travel across West Texas and parts of New Mexico.