Field Quality Engineer

Aristocrat Gaming; Las Vegas (NV); On-site; USD 90,000 - 120,000; Full time

Job summary

Aristocrat Gaming in Las Vegas is seeking a Field Quality Engineer to ensure our products meet the highest quality and performance standards throughout the lifecycle. You will analyze data, perform root-cause analyses, and drive improvements across multiple teams at customer sites.

This role emphasizes collaboration with Field Service, Engineering, Operations, and Sales to enhance post-installation quality and warranty repair programs, while supporting strategic initiatives and metrics to

Qualifications

• Bachelor’s degree in Engineering, Quality, or related field.
• 5+ years in QA, supply chain, manufacturing, or business processes.
• Hands-on with quality systems, supplier/product auditing, and production quality engineering.
• Experience with electronic systems related to power, lighting, audio, touch, displays and networking.

Responsibilities

• Review data to identify process improvements for components, assemblies, and processes.
• Test and perform root cause analysis on post-installation failures; implement corrective actions.
• Collaborate with Field Service, Engineering, Operations, Logistics, and Sales to improve Field Quality.
• Provide quality expertise across the product lifecycle, including build inputs and customer-site installs.
• Implement strategic quality improvement plans across departments; monitor performance.
• Conduct on-site field installation audits and report findings.
• Support continuous improvement of build and warranty repair programs.
• Develop end-of-life cycle standards and metrics for materials.

Skills

Quality Assurance

Data analysis

Root cause analysis

Cross-functional teamwork

Lean CI

Electrical systems

Education

Bachelor’s degree in Engineering, Quality, or related field

Job description

Field Quality Engineer – Las Vegas

At Aristocrat, we believe in unleashing talent, encouraging collective brilliance, and delivering world-class games that entertain millions globally. As a Field Quality Engineer, you will be at the heart of our mission, ensuring our products meet the highest standards of quality and performance. This role is crucial in driving continuous improvement and strategic quality initiatives to improve our post-installation opportunities management. Join us and be part of an ambitious team that thrives on innovation and flawless execution!

What You’ll Do

• Review and analyze data to identify areas for improvement in components, assemblies and processes.
• Test, review, analyse and conduct root cause analysis on post-installation product failures and develop appropriate corrective actions to prevent reoccurrence.
• Collaborate with the Field Service, Engineering, Operations, Logistics, Configuration, Supplier Quality and Sales teams to address and improve Field Quality.
• Provide quality expertise throughout the product lifecycle, including build inputs and installation at customer venues
• Implement strategic quality improvement plans across multiple departments and monitor ongoing performance.
• Conduct on-site field installation audits. Identify and report.
• Support continuous improvement of product build and warranty repair recovery programs.
• Develop end-of-life cycle standards and metrics for materials.

What We’re Looking For

• Bachelor’s degree in Engineering, Quality, or related field and/or experience.
• 5+ years of related experience in Quality Assurance, Supply Chain, Manufacturing, or Business Processes.
• Hands‑on experience with quality systems, supplier / product auditing, and production quality engineering.
• Knowledge and experience working with electronic systems related to power, lighting, audio, touch technology, visual displays and networking systems.
• Strong problem solving and analytical skills with the ability to review and sort complex data sets, identify trends and patterns
• Excellent communication skills and the ability to work independently and as part of a team.
• Knowledge of Lean, Continuous Improvement, and other quality methodologies.
• Functional understanding of the gaming, development, manufacturing, and technology industries.

This job description may have been reviewed and enhanced usingAI-assisted tools to improve clarity, consistency, and inclusivity. All final content, role requirements and hiring decisions remain subject to human review and approval by Aristocrat.

Compensation Philosophy

We offer a comprehensive pay and benefits package designed to stay competitive in the market, support your wellbeing, and recognise your contribution to our success. Our approach is underpinned by a pay-for-performance belief in rewarding individual impact. Your specific compensation package will be determined by factors such as your skills, experience, qualifications, and location.

Depending on your role and location, you may be eligible for annual bonuses and incentives, health and wellbeing benefits, paid time off, retirement plans, insurance coverage, and other local or statutory benefits.

Specific details about compensation and benefits for this position will be discussed during the recruitment process.