Field Quality Control Inspector

Engineering Associates; Tuscaloosa (AL); On-site; USD 40,000 - 80,000; Full time

Job summary

An established industry player is seeking a dedicated Field Quality Control Technician to enhance quality assurance efforts across the nation. In this pivotal role, you will lead field audits, troubleshoot locating challenges, and collaborate with operations to mitigate risks. Your expertise will directly contribute to reducing damages and improving service quality. This position offers a dynamic work environment with opportunities for personal growth and a commitment to employee well-being through extensive benefits. If you're passionate about making a difference and thrive in a challenging outdoor setting, this opportunity is for you.

Benefits

Employee Assistance Program

Medical Plans

Dental and Vision Plans

Education/Tuition Reimbursement

401k with Company Match

Company Vehicle and Gas Card

Paid Time Off and Holidays

Paid Family Leave

Short and Long Term Disability

Legal Insurance

Qualifications

• 5+ years of locating experience and ability to troubleshoot difficult locates.
• Proficient in using various locating equipment and Microsoft/Google Suites.

Responsibilities

• Conduct field audits to verify compliance and accuracy of marks.
• Perform root cause analysis on quality failures and coach technicians.

Skills

Locating Experience

Troubleshooting Skills

Utility Plats Interpretation

Microsoft Office Suite

Google Suite

Investigation Experience

Tools

Locating Equipment

Job description

Looking for an opportunity to make a difference? Then you may have found your next career move. We’re seeking a Field Quality Control Technician to join our team and help connect America. This role involves leading efforts to identify and address field quality deficiencies, resulting in fewer damages.

What you’ll do…

1. Collaborate with operations supervisors, managers, and Field Check partners to select audits that prevent potential damages.
2. Perform field audits to verify accuracy of marks and compliance with applicable laws, regulations, and contractual obligations.
3. Conduct root cause analysis on quality failures.
4. Complete all required forms and documents for audits and investigations, and communicate findings with quality assurance and operations management.
5. Correct field risk findings and coach/mentor technicians.
6. Perform quality assurance ride-alongs with field technicians upon request.
7. Provide ongoing feedback to Field Check partners to improve quality and reduce damages.
8. Provide witness testimony in small claims and litigated cases when necessary.

Qualifications:

• 5+ years of locating experience and/or equivalent.
• Ability to troubleshoot difficult locates and interpret utility plats proficiently.
• Proficient in using various locating equipment.
• Proficient in Microsoft Office Suite or Google Suite.
• Minimum of 5 years investigation experience.

Workplace Environment and Physical Demands:

Ability to sit, stand, or walk for extended periods, with repetitive or fine hand movements. Work is performed outdoors in all weather conditions, including extreme heat, cold, and precipitation, often in rugged terrain such as back easements, rural locations, and active construction sites. Noise levels may range from moderate to loud. Extensive driving and long periods away from home may be required.

What you'll get…

• Employee Assistance Program (EAP) at no cost.
• Medical Plans including Telehealth, Surgery Plus, Mental Health Care, Prescription Plans, PPO and HD options.
• Dental and Vision Plans.
• Flexible Spending Accounts and self-contributed HSAs.
• Education/Tuition Reimbursement.
• Short and Long Term Disability.
• Life Insurance and AD&D.
• 401k with Company Match.
• Stock Purchase Plan.
• Company Discounts.
• Legal Insurance.
• Paid Time Off and Holidays.
• Paid Family Leave.
• Company vehicle and gas card (depending on job function).

Who we are…

We are committed to connecting America, guided by our values of respect, safety, and high ethical standards. Serving 46 states with a workforce of over 2,000 employees, we offer services in construction, engineering, underground locating, fulfillment, and program management. We invest in our people's growth and success. Join us!

EEO:

We are an Equal Opportunity Employer, committed to diversity and inclusion. We prohibit discrimination and harassment of any kind and comply with all applicable laws. For more information, see our EEO policy at https://www.dol.gov/ofccp/regs/compliance/posters/ofccpost.htm.