Field Quality Control Inspector

CableCom; Tuscaloosa (AL); On-site; USD 45,000 - 70,000; Full time

Job summary

An established industry player is seeking a dedicated Field Quality Control Technician to enhance service quality and reduce damages. This role involves conducting field audits, performing root cause analyses, and collaborating closely with operations teams to uphold compliance with state regulations. The ideal candidate will have extensive experience in locating, troubleshooting, and using various locating equipment. This position offers a dynamic work environment with opportunities for professional growth and a comprehensive benefits package, including medical, dental, and vision plans, alongside a 401(k) with company match.

Benefits

Employee Assistance Program (EAP)

Comprehensive Medical Plans

Education and Tuition Reimbursement

401(k) with Company Match

Company Vehicle and Gas Card

Legal Insurance

Paid Time Off

Short and Long-term Disability

Qualifications

• 5+ years of locating experience or equivalent.
• Ability to troubleshoot complex locates and interpret utility plats.
• Proficiency in Microsoft Office or Google Suite.

Responsibilities

• Conduct field audits to verify accuracy and compliance with regulations.
• Perform root cause analysis on quality failures.
• Mentor technicians and address field risk findings.

Skills

Locating Experience

Troubleshooting Complex Locates

Interpreting Utility Plats

Proficiency with Locating Equipment

Microsoft Office or Google Suite

Investigation Experience

Tools

Locating Equipment

Microsoft Office

Google Suite

Job description

Looking for an opportunity to make a difference? Then you may have found your next career move. We’re seeking a Field Quality Control Technician to join our team and help connect America. This role involves leading efforts to identify and address field quality deficiencies, resulting in fewer damages.

What you’ll do…

1. Collaborate with operations supervisors, managers, and Field Check partners to select audits aimed at preventing damages.
2. Conduct field audits to verify accuracy of marks and compliance with state laws, regulations, and contractual obligations.
3. Perform root cause analysis on quality failures.
4. Complete required forms and documents for audits and investigations, and communicate findings to quality assurance and management.
5. Address field risk findings and mentor technicians.
6. Participate in quality assurance ride-alongs upon request.
7. Provide ongoing feedback to Field Check partners to improve quality and reduce damages.
8. Provide witness testimony in small claims and litigated cases when necessary.

Qualifications:

• At least 5 years of locating experience or equivalent.
• Ability to troubleshoot complex locates and interpret utility plats proficiently.
• Proficiency with various locating equipment.
• Proficiency in Microsoft Office or Google Suite.
• At least 5 years of investigation experience.

Workplace Environment and Physical Demands:

This role requires the ability to sit, stand, or walk for extended periods, often outdoors in all weather conditions, including extreme heat, cold, and precipitation, and rugged terrains such as easements, rural areas, and active construction sites. Noise levels may vary from moderate to loud, with potential extensive driving and long absences from home.

What you'll get…

• Employee Assistance Program (EAP) at no cost.
• Comprehensive medical, dental, and vision plans, including Surgery Plus, Mental Health Care, Prescription Plans, PPO and HD options.
• Flexible Spending Accounts and self-contributed Health Savings Accounts.
• Education and tuition reimbursement.
• Short and long-term disability, life insurance, AD&D.
• 401(k) with company match, stock purchase plan, company discounts.
• Legal insurance, paid time off, holidays, paid family leave.
• Company vehicle and gas card (depending on job function).

Who we are…

We are committed to connecting America, grounded in values that emphasize respect, safety, ethical standards, and diversity. Our workforce of over 2,000 provides services including construction, engineering, underground locating, fulfillment, and program management across 46 states. We foster learning and growth opportunities for our team members. Join us!

EEO Statement

We are an Equal Opportunity Employer, prohibiting discrimination and harassment of any kind, and comply with all applicable laws. We consider qualified applicants with criminal histories and do not require disclosure of arrests or sealed records in Illinois.