Field Quality Assurance Leader

Leaf Home, LLC.; Bossier City (LA); On-site; USD 59,000 - 72,000; Full time

Job summary

Leaf Home, LLC. is looking for a Quality Control Field Specialist to oversee and improve quality standards across warehouse and field installation operations.

You will own quality programs, inspection frameworks, reporting, and corrective actions to ensure installations meet manufacturer specifications and safety requirements. You will partner with Operations, Installation, and Sales leadership to reduce rework, improve installer performance, and drive consistent customer outcomes.

Qualifications

• Associate’s degree or vocational education required.
• Strong analytical and documentation skills.
• Excellent communication and influence abilities.
• Ability to exercise independent judgment and work with minimal supervision.

Responsibilities

• Own and maintain quality control standards and inspection protocols across warehouse and field operations.
• Oversee field and warehouse inspections, analyze findings, identify trends and determine corrective actions.
• Lead non-conformance management including root cause analysis and corrective action planning.
• Collaborate with Installation and Quality leadership to improve material handling and installation quality.
• Evaluate installer performance using inspection data and provide feedback and retraining guidance.
• Develop and support quality-focused training for installers and partners.
• Monitor quality metrics, rework rates and compliance; present insights to leadership.
• Ensure procedures align with safety standards and company policies; identify systemic risks.

Skills

Analytical thinking

Documentation

Communication

Independent judgment

Education

Associate’s / Vocational degree

Tools

CRM

Inspection tools

Reporting systems

Job description

Leaf Home, LLC. is looking for a Quality Control Field Specialist to oversee and improve quality standards across warehouse and field installation operations.

You will own quality programs, inspection frameworks, reporting, and corrective actions to ensure installations meet manufacturer specifications and safety requirements. You will partner with Operations, Installation, and Sales leadership to reduce rework, improve installer performance, and drive consistent customer outcomes.