Field Quality Assurance Specialist

Leaf Home, LLC.

Fort Myers (FL)

On-site

USD 65,000 - 90,000

Full time

13 days ago

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Job summary

Leaf Home, LLC. is seeking a Quality Control Field Specialist to oversee and improve quality standards across warehouse and field installations. The role drives inspection programs, reporting, and corrective actions to meet manufacturer specs and safety requirements.

You will partner with Operations, Installation, and Sales leadership to reduce rework and enhance customer outcomes. The position requires 2–4 years of installation or quality control experience and an Associate's degree or

Qualifications

Strong analytical and documentation skills.
Proficiency with CRM, inspection tools, and reporting systems.
Ability to exercise independent judgment and influence outcomes without direct supervision.
Proficiency using Microsoft Office Suite.
Must be legally authorized to work in the country of employment without sponsorship for employment visa status (e.g., H1B status).
Valid driver’s license.
Must be able to conduct job site inspections as needed, including roofs.

Responsibilities

Own and maintain quality control standards, inspection protocols, and documentation requirements across warehouse and field operations.
Conduct and oversee field and warehouse inspections; analyze findings, identify trends, and determine corrective actions to prevent repeat issues.
Lead non-conformance management, including root cause analysis, corrective action planning, and follow-up validation.
Partner with Installation and Quality Control leadership to improve material handling, job readiness, and installation execution quality.
Evaluate installer and crew performance using inspection data; provide structured feedback, recommendations, and retraining guidance.
Develop and support quality-focused training initiatives for installers and installation partners, including onboarding and ongoing skill development.
Monitor and report on quality metrics, rework rates, service trends, and compliance outcomes; present insights to leadership.
Ensure quality procedures align with safety standards and company policies; identify risks and escape systemic issues proactively.