Field Quality Assurance Lead

Leaf Home, LLC.

Alpharetta (GA)

On-site

USD 60,000 - 95,000

Full time

6 days ago

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Job summary

Leaf Home, LLC. is seeking a Quality Control Field Specialist to own and improve quality standards across warehouse and field installations.

You will manage QC programs, inspection frameworks, reporting, and corrective actions to ensure installations meet manufacturer specifications and safety requirements. You will partner with Operations, Installation, and Sales leadership to reduce rework, enhance installer performance, and drive consistent customer outcomes through data-driven insights and

Qualifications

Associate’s degree or Vocational Education required.
Experience in installation/quality control preferred.

Responsibilities

Own and maintain quality control standards, inspection protocols, and documentation across warehouse and field operations.
Conduct and oversee field and warehouse inspections; analyze findings and determine corrective actions.
Lead non-conformance management including root cause analysis and follow-up validation.
Partner with Installation and Quality Control leadership to improve material handling and installation quality.
Evaluate installer performance using inspection data and provide feedback and retraining guidance.
Develop and support quality-focused training for installers and installation partners.
Monitor and report on quality metrics, rework rates and compliance; present insights to leadership.
Ensure quality procedures align with safety standards and company policies; identify risks.