Field Provider Engagement Leader

EmblemHealth; New York (NY); On-site; USD 78,000 - 149,000; Full time

Job summary

EmblemHealth in New York, NY is seeking a seasoned leader to manage the Provider Relations Field Team, ensuring a consistent provider experience across markets. You will lead, coach and set priorities for field representatives, drive engagement and resolve complex provider issues in collaboration with cross-functional teams.

The role focuses on accountability, stakeholder management and data-driven improvement, with executive reporting and ongoing guidance to leadership on trends and outcomes.

Qualifications

• Bachelor's degree in a healthcare-related field or related area.
• 5-8+ years of healthcare experience including provider relations and managed care.
• 2-3+ years of leadership, supervisory or people-management experience.

Responsibilities

• Lead, coach and develop Provider Relations Field Representatives.
• Set team priorities and align field activity to provider needs.
• Monitor activity and address performance gaps to meet goals.
• Conduct regular team meetings and field ride-alongs for development.
• Support onboarding and strengthen team capabilities.
• Oversee provider engagement and relationships with physicians and leadership.
• Provide regular updates to leadership on field activity and trends.

Skills

Provider Relations

Leadership

Data analysis

Relationship management

Healthcare operations

Project management

Cross-functional collaboration

Education

Bachelor's degree

Job description

EmblemHealth in New York, NY is seeking a seasoned leader to manage the Provider Relations Field Team, ensuring a consistent provider experience across markets. You will lead, coach and set priorities for field representatives, drive engagement and resolve complex provider issues in collaboration with cross-functional teams.

The role focuses on accountability, stakeholder management and data-driven improvement, with executive reporting and ongoing guidance to leadership on trends and outcomes.