Field Property Claims Specialist - On-Site & Client-Facing

AFICS American Family Insurance Claims Services, Inc.; Raleigh (NC); Hybrid; USD 57,000 - 94,000; Full time

Benefits offered by this job

Company vehicle

Personal use allowed

Job summary

AFICS American Family Insurance Claims Services, Inc. in North Carolina is seeking a field-based Claims Adjuster to handle homeowner property claims in Winston-Salem/Greensboro area. You will work 80% in the field, reporting to the Property Claim Manager, with a company fleet vehicle provided.

Travel up to 50% with occasional office visits for meetings, training, and events. Compensation range is $57,000 to $94,000 on a salary basis, with relocation support available.

Qualifications

• Experience providing customer-driven solutions.
• Experience handling 1st and 3rd party, multi-line claims across operating territories.
• Experience handling moderately complex claims.
• Solid knowledge of casualty policies and endorsements.
• Solid knowledge of the claims handling process.

Responsibilities

• Investigates origin and cause of claims by contacting insureds, claimants, agents, attorneys, contractors, experts, and others.
• Handles both 1st party and 3rd party claims under multiple policy types.
• Conducts on-site inspections, evaluates damages, negotiates with insureds and claimants.
• Responds to inquiries, makes decisions, and closes files as needed.
• Interprets policies and endorsements and applies coverages to assigned losses.

Skills

Customer service

Field claims handling

1st & 3rd party

Multi-line claims

Casualty knowledge

Claims process knowledge

Job description

AFICS American Family Insurance Claims Services, Inc. in North Carolina is seeking a field-based Claims Adjuster to handle homeowner property claims in Winston-Salem/Greensboro area. You will work 80% in the field, reporting to the Property Claim Manager, with a company fleet vehicle provided.

Travel up to 50% with occasional office visits for meetings, training, and events. Compensation range is $57,000 to $94,000 on a salary basis, with relocation support available.