Field Property Claims Specialist – Chicago

VetJobs; Chicago (IL); Hybrid; USD 78,000 - 87,000; Full time

Benefits offered by this job

Annual bonus incentive

Job summary

ACG is seeking a Chicago-based Field Property Claim Specialist to inspect damages, investigate claims, and work directly with homeowners to resolve claims fairly. This hybrid role requires field visits and independent work to deliver timely recovery and satisfaction during challenging times.

Responsibilities include reviewing claims, contacting insureds, setting expectations, performing coverage analysis, approving payments, and documenting all steps in the claims system.

Qualifications

• Completion of ACG Claim Representative Training Program or equivalent knowledge/experience.
• In states requiring an Adjuster’s license, eligibility to acquire within 90 days of hire.
• Must have a valid State Driver's License.

Responsibilities

• Review assigned claims and communicate with insured/affected parties.
• Set expectations for the remainder of the claim process and initiate documentation.
• Perform complex coverage analysis and identify applicable benefits.
• Approve payments and reference applicable policy limits or exclusions.
• Document and code the claim file in the claims management system.
• Coordinate with underwriting, recovery units, or SIU as needed.

Skills

Negotiation

Evidence evaluation

Manual & electronic estimates

Subrogation handling

Communication skills

Problem solving

Time management

Field work

Education

ACG Claim Representative Training Program

State Driver's License

Tools

Claims software

ACG claim systems

Xactware (training)

Job description

ACG is seeking a Chicago-based Field Property Claim Specialist to inspect damages, investigate claims, and work directly with homeowners to resolve claims fairly. This hybrid role requires field visits and independent work to deliver timely recovery and satisfaction during challenging times.

Responsibilities include reviewing claims, contacting insureds, setting expectations, performing coverage analysis, approving payments, and documenting all steps in the claims system.