Field Property Claims Adjuster: South Bend, IN

Farmers Group Inc.; South Bend (IN); Remote; USD 52,000 - 68,000; Full time

Job summary

Farmers Group Inc. is seeking a Field Property Claims Adjuster to investigate property claims, work remotely, and engage directly with policyholders in South Bend. This role involves negotiating settlements and assessing damages, requiring strong customer service and communication skills. Candidates must be willing to travel, possess a high school diploma, and have a valid driver's license.

Benefits

Paid training

Flexibility and independence

401K

Medical and Vision

Qualifications

• High School diploma required.
• Customer service experience in retail preferred.
• Valid driver's license required.

Responsibilities

• Conduct virtual and on-site investigations of property damage.
• Negotiate settlements with policyholders.
• Use claims handling software to document findings.

Skills

Customer service

Communication

Negotiation

Problem-solving

Education

High School diploma or equivalent

Tools

Claims handling software

MS Word

MS Excel

MS Outlook

Job description

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Field Property Claims Adjuster: South Bend, IN

29297

We are Farmers!

We are… more than just your favorite commercials. At Farmers, we strive to deliver peace of mind to our customers by providing protection and comprehensive advice and delivering in the moments of truth. That means having people who can help us meet changing customer and business needs. Farmers high-performance culture is focused on results and the people who achieve them. We hold ourselves and others accountable for sustainably growing the business and each other. We seek solutions, own our actions, and grow through discomfort. We see setbacks as opportunities while continuously asking ourselves how we impact our customers.

Farmers is an award winning, equal opportunity employer, committed to the strength of a diverse workforce. We are dedicated to supporting the well-being of our people through our extensive suite of benefits, as well as the well-being of the communities we serve through employee volunteer programs and nonprofit partnerships. Helping others in their time of need isn’t just our business – it’s our culture! To learn more about our high-performance culture and open opportunities, check outwww.Farmers.com/careers/corporate and be sure to follow us on Instagram , LinkedIn , and TikTok .

Workplace: Remote ( #LI-Remote ) - This is a field role, requiring travel to and from policyholder homes.

Candidates must reside in the South Bend, IN area to be considered for this role.

The starting wage for this position is $25.37 per hour. Additional compensation may be offered based on relevant experience and transferable skills.

• Paid training through the award-winning and industry-leading University of Farmers.
• Flexibility and independence to work outside the confines of a desk job.
• Total Rewards Benefits Package: 401K and a competitive starting salary.
• Rapid growth potential and management opportunities for success-oriented people through education, mentorship programs, and inspirational leadership at a company you can be proud of.

… Then Farmers Insurance is the place for you!

Our Field Property Claims Adjusters will:

• Conduct both virtual and on-site investigations by visiting policyholders’ residences to assess property damage, determine liability, evaluate the extent of loss, and negotiate fair settlements.
• Use claims handling software, a company car, and a laptop to determine claims-related damage and write estimates in a paperless environment.
• Represents the Company from a public relations standpoint and must conduct oneself as a member of Management at all times.
• Use strong customer service skills to negotiate with policyholders to settle the claim.
• Performs other duties as assigned.

Employees assigned to the Catastrophe team will be required to travel away from their residence for a specified period of time, usually consisting of 23 days. Promotes safety at all times and complies with safety/ergonomic standards as outlined in relevant company published manuals.

If You Have the Following:

• High School diploma or equivalent required.
• Excellent Customer service experience, preferably in a retail environment
• Construction or Insurance experience is highly desirable and preferred.
• Excellent communication skills – both oral and written.
• Computer Literate: MS Word, Excel, Outlook.
• Proficiency with smartphones and applications.
• Eagerness to learn about insurance policiesand property damage from the inside out toidentify how coverage applies to a particular loss.
• Outgoing personality that would enjoy interacting with a wide variety of people including policyholders, claimants, agents, witnesses, and fraud investigators.
• Valid driver's license and Bondable. Final candidates will also be subject to a Motor Vehicle Record background check as this position may include a company vehicle.

Candidate qualifications may be reviewed against the requirements for the associated levels of this position's core function.

Bilingual (Spanish and English) candidates will be eligible to earn additional multilingual pay!

Candidates Must be Willing & Able to:

• Climb Ladders to inspect roofs multiple times per day.
• Work in small, confined spaces that have been damaged.
• Achieve a minimum passing score on all claims training exams.

Physical Actions & Environment:

• Bending, Kneeling, Pulling, Pushing, Sorting, Carrying up to 50 lbs., Climbing, Reaching, Standing, Walking, Seeing

Required job duties are performed in the field and an in-home office environment. Exposure to some or all of the following environments when in the field: Uncontrolled outside environmental conditions, Excessive noise levels, Chemicals Chemical/Biological conditions, Moving mechanical parts, Areas considered dangerous, Conditions which could affect the respiratory system or skin such as fumes, odors, dust, mists, gases, oils, smoke, soot, or poor ventilation.

• Farmers offers a competitive salary commensurate with experience, qualifications and location.
• Bonus Opportunity (based on Company and Individual Performance)
• 401(k)
• Medical
• Vision
• Health Savings and Flexible Spending Accounts

Anticipated application deadline: At Farmers, the recruitment process is designed to ensure that we find the best talent to join our team. As part of this process, we typically close open positions within 8 to 21 days after posting. If you are interested in any of our open positions, we encourage you to submit your application promptly.

Farmers will consider for employment all qualified applicants, including those with criminal histories, in accordance with the Los Angeles Fair Chance Initiative for Hiring Ordinance or other applicable law. Pursuant to 18 U.S.C. Section 1033, Farmers is prohibited from employing any individual who has been convicted of any criminal felony involving dishonesty or a breach of trust without prior written consent from the state Department of Insurance.

Farmers is an Equal Opportunity Employer and does not discriminate in any employer/employee relations based on race, color, religion, gender, sexual orientation, gender expression, genetic information, national origin, age, disability, marital status, military and veteran's status, or any other basis protected by applicable discrimination laws.