Field Property Claims Adjuster - Detroit Metro

American Family Insurance; Detroit (MI); On-site; USD 57,000 - 94,000; Full time

Benefits offered by this job

Company vehicle provided

Job summary

American Family Insurance is seeking a field-based Property Claim Adjuster to service the Detroit area, with travel to Pontiac, Southfield, and Mt. Clemens as needed. This role emphasizes on-site inspections, customer interaction, and timely claim resolution.

You will work in the field approximately 80% of the time, with occasional office visits for meetings and training. A company fleet vehicle is provided for business use.

Qualifications

• Demonstrated experience handling homeowner property claims, including 1st/3rd party.
• Ability to handle complex claims across policy types.
• Strong knowledge of casualty coverages and claim processes.

Responsibilities

• Investigate origin and cause of homeowner claims.
• Perform on-site inspections and assess damages.
• Negotiate settlements with insureds and claimants.
• Communicate status and next steps to all parties.

Skills

Customer service

Field claims handling

Possession of licenses

Policy interpretation

Tools

Xactimate

Job description

American Family Insurance is seeking a field-based Property Claim Adjuster to service the Detroit area, with travel to Pontiac, Southfield, and Mt. Clemens as needed. This role emphasizes on-site inspections, customer interaction, and timely claim resolution.

You will work in the field approximately 80% of the time, with occasional office visits for meetings and training. A company fleet vehicle is provided for business use.