Field Project Manager - Colonial Heights

Diakon Logistics, Inc.; Colonial Heights (VA); On-site; USD 60,000 - 65,000; Full time

Benefits offered by this job

Medical benefits

401(k) with match

Paid vacations and holidays

Job summary

Diakon Logistics is hiring a Field Project Manager to oversee large-scale, multi-family appliance installation projects. The role acts as the liaison between builders, on-site crews, and clients, driving direction and accountability with the onsite team. Travel to job sites across the Eastern U.S.

is required. You will inspect installs, communicate issues to builders, and deliver client-facing reports while maintaining documentation and inventory of parts.

Qualifications

• Excellent verbal and written communication across diverse stakeholders.
• Natural mentor who can coach field crews onsite.
• Willingness to travel up to 75% and coordinate across the Eastern U.S.

Responsibilities

• Coordinate project lifecycle from pre-site walkthroughs to punch lists.
• Inspect installs on site and interface with builder foremen/supervisors.
• Deliver weekly project reports to clients.

Skills

Verbal communication

Written communication

Mentoring

Travel readiness

Job description

Field Project Manager — Colonial Heights

Company Profile

Diakon Logistics provides white-glove, last-mile delivery solutions for leading furniture and appliance retailers nationwide. Come join our growing company, where we are deeply committed to employee development and fostering an internal promotional structure that rewards dedication and growth. We prioritize investing in our team members, offering clear pathways for advancement from entry-level roles to management positions through comprehensive training and mentorship programs.

About the Role

Diakon Logistics is looking for a Field Project Manager to provide oversight of large scale, multi-family project work and serve as the liaison between the builder, our onsite crew, and/or client for appliance installation projects. This role is built for someone who knows large scale, multi-family builder/project business, communicates well with everyone from builder foreman/supervisor to clients. The Field Project Manager will bring direction and accountability to crews on site. You'll travel to multi-family job sites across the Eastern U.S., inspecting installs, meeting with jobsite installation crews, and keeping clients informed throughout the lifecycle of the project.

Responsibilities

• Coordinate movement across the life cycle of the project from pre-site walkthroughs, receiving product, offloading product, spread/uncrating product, installations, trash removal, deluxing product, and post-site punch lists
• Inspect appliance installs on site and speak directly with builder foreman/supervisor when issues come up
• Deliver weekly project reports to clients
• Speak weekly with jobsite installation crews to review ongoing and upcoming projects
• Report any product or site and/or installation concerns in real time
• Document installs in an application that generates client-facing reports
• Help track and inventory parts
• Coach on-site crews – install techniques, communication with site management, documentation, and organization
• Help recruit new job site installation crews and assess their readiness for job site placement
• Identify and help develop new client relationships
• Travel required up to 75%

What We're Looking For

• Strong verbal and written communication skills – comfortable coordinating across jobsite installation crews, site teams, clients, and internal staff
• Disciplined documentation habits and comfort with applications that generate client-facing reports
• A natural mentor who can coach others on-site
• Willingness to travel up to 3 weeks per month across the Eastern U.S.
• Lives in the Richmond, Virginia metro area and within local commuting distance to Richmond International Airport

Preferred

• Experience as an appliance installer, with the technical knowledge to inspect work and speak confidently to any issues found
• Bilingual (Spanish)

Salary Range: $60,000-$65,000 / DOE

Diakon offers competitive wages and bonuses, medical benefits, 401(k) plan with match, and paid vacations and holidays to full-time employees.