Field Project Manager - Charlotte

Diakon Logistics, Inc.; Charlotte (NC); On-site; USD 60,000 - 65,000; Full time

Benefits offered by this job

Competitive wages

Bonuses

Medical benefits

401(k) plan with match

Paid vacations and holidays

Job summary

Diakon Logistics is seeking a Field Project Manager to oversee large-scale, multi-family appliance installation projects from Charlotte, NC. You will coordinate cross-functional teams, builders, and clients, traveling to job sites across the Eastern U.S. to ensure on-time, quality installs and clear client communication.

You will mentor on-site crews, manage documentation and reports, and help develop client relationships while upholding safety and quality standards in fast-paced environments.

Qualifications

• Strong verbal and written communication with clients, builders, and teams.
• Disciplined documentation habits and comfortable with client-facing reports.
• Natural mentor able to coach on-site crews.
• Willingness to travel up to 3 weeks per month across the Eastern U.S.
• Lives in Charlotte, NC, metro area within commuting distance to the airport.

Responsibilities

• Coordinate project lifecycle from pre-site walkthroughs to punch lists.
• Inspect installs and address issues with site foremen/supervisors.
• Deliver weekly project reports to clients.
• Coordinate with installation crews and review upcoming projects.
• Document installs in client-facing reports application.
• Help track and inventory parts and manage on-site documentation.
• Coach on-site crews and assist in crew readiness.
• Identify and help develop new client relationships.
• Travel up to 75%.

Skills

Strong communication

Documentation

Mentoring on-site

Travel readiness

Local to Charlotte

Tools

Reporting apps

Job description

Field Project Manager — Charlotte, NC

Diakon Logistics provides white-glove, last-mile delivery solutions for leading furniture and appliance retailers nationwide. Come join our growing company, where we are deeply committed to employee development and fostering an internal promotional structure that rewards dedication and growth. We prioritize investing in our team members, offering clear pathways for advancement from entry-level roles to management positions through comprehensive training and mentorship programs.

About the Role

Diakon Logistics is looking for a Field Project Manager to provide oversight of large scale, multi-family project work and serve as the liaison between the builder, our onsite crew, and/or client for appliance installation projects. This role is built for someone who knows large scale, multi-family builder/project business, communicates well with everyone from builder foreman/supervisor to clients. The Field Project Manager will bring direction and accountability to crews on site. You'll travel to multi-family job sites across the Eastern U.S., inspecting installs, meeting with jobsite installation crews, and keeping clients informed throughout the lifecycle of the project.

Responsibilities

• Coordinate movement across the life cycle of the project from pre-site walkthroughs, receiving product, offloading product, spread/uncrating product, installations, trash removal, deluxing product, and post-site punch lists
• Inspect appliance installs on site and speak directly with builder foreman/supervisor when issues come up
• Deliver weekly project reports to clients
• Speak weekly with jobsite installation crews to review ongoing and upcoming projects
• Report any product or site and/or installation concerns in real time
• Document installs in an application that generates client-facing reports
• Help track and inventory parts
• Coach on-site crews - install techniques, communication with site management, documentation, and organization
• Help recruit new job site installation crews and assess their readiness for job site placement
• Identify and help develop new client relationships
• Travel up to 75%

What We're Looking For

• Strong verbal and written communication skills - comfortable coordinating across jobsite installation crews, site teams, clients, and internal staff
• Disciplined documentation habits and comfort with applications that generate client-facing reports
• A natural mentor who can coach others on-site
• Willingness to travel up to 3 weeks per month across the Eastern U.S.
• Lives in Charlotte, NC, metro area within local commuting distance to Charlotte Douglas International Airport

Preferred

• Experience as an appliance installer, with the technical knowledge to inspect work and speak confidently to any issues found
• Bilingual (Spanish)

Salary Range:

$60,000-$65,000 / DOE

• competitive wages and bonuses
• medical benefits
• 401(k) plan with match
• paid vacations and holidays to full-time employees