Field Process Technician - Pilot Testing & Training

Thewaternetwork; Independence (KY); On-site; Full time

Job description

Location: Independence, KY

Position Type: Full Time, Non-Exempt

Reports to: Process Engineering Manager

Purpose: Onsite support for process group projects

Responsibilities

• Travel to customer sites to conduct pilot testing according to plans created by the Process Engineering group.
• Collect trial data and prepare written reports for the Process Analyst, submitting data on time for customer report generation.
• Provide hands‑on machine operations training to customers.
• Coordinate internally on the diagnosis and troubleshooting of equipment problems in the field.
• Troubleshoot a variety of different aftermarket process and electrical issues.
• Assist process engineers in test plans for onsite and in‑house trials.
• Learn the capabilities, features, and benefits of the Flottweg product offering and develop the capacity to suggest appropriate equipment for various applications.
• Support all communications with FWSE, Engineering, Sales, and Aftermarket.
• Travel to FWSE periodically for training.
• Additional travel with Sales and Aftermarket for customer and application exposure will be required periodically.

Qualifications

• This role will require a well‑rounded understanding of mechanical, electrical/controls, and process systems.
• An ability to handle many open projects that are time critical and ever changing is essential.
• Excellent communication and time management skills are required.
• The position will require the candidate to become an internal expert of the equipment and the processes/systems of our customers.
• English fluency required. Spanish, French, German, and/or Portuguese language skills are a plus.

Eligibility

• Must be legally authorized to work in the United States.
• Must be able to travel in North America and Europe as required (75%).