Process Technician

Thewaternetwork; Independence (KY); On-site; USD 70,000 - 90,000; Full time

Job summary

Thewaternetwork is seeking a full-time position in Independence, KY, for onsite support in process group projects. Responsibilities include traveling to customer sites for pilot testing, collecting data, and providing machine operations training. The successful candidate will become an internal expert in the equipment and customer processes, requiring excellent communication skills and time management.

Fluency in English is required, with other language skills considered a plus. Candidates must be authorized to work in the U.S. and able to travel as required.

Qualifications

• Well-rounded understanding of mechanical, electrical/controls, and process systems.
• Ability to manage multiple time-critical projects.
• Strong internal expertise in equipment and customer processes.

Responsibilities

• Travel to customer sites for pilot testing.
• Collect data and prepare reports for Process Analyst.
• Provide machine operations training to customers.
• Coordinate troubleshooting of equipment problems.
• Assist process engineers in test plans.
• Learn Flottweg product capabilities and suggest appropriate equipment.

Skills

Mechanical understanding

Electrical/controls knowledge

Process systems understanding

Excellent communication

Time management

English fluency

Spanish language skills

French language skills

German language skills

Portuguese language skills

Job description

Location: Independence, KY

Position Type: Full Time, Non-Exempt

Reports to: Process Engineering Manager

Purpose: Onsite support for process group projects

Responsibilities

• Travel to customer sites to conduct pilot testing according to plans created by the Process Engineering group.
• Collect trial data and prepare written reports for the Process Analyst, submitting data on time for customer report generation.
• Provide hands‑on machine operations training to customers.
• Coordinate internally on the diagnosis and troubleshooting of equipment problems in the field.
• Troubleshoot a variety of different aftermarket process and electrical issues.
• Assist process engineers in test plans for onsite and in‑house trials.
• Learn the capabilities, features, and benefits of the Flottweg product offering and develop the capacity to suggest appropriate equipment for various applications.
• Support all communications with FWSE, Engineering, Sales, and Aftermarket.
• Travel to FWSE periodically for training.
• Additional travel with Sales and Aftermarket for customer and application exposure will be required periodically.

Qualifications

• This role will require a well‑rounded understanding of mechanical, electrical/controls, and process systems.
• An ability to handle many open projects that are time critical and ever changing is essential.
• Excellent communication and time management skills are required.
• The position will require the candidate to become an internal expert of the equipment and the processes/systems of our customers.
• English fluency required. Spanish, French, German, and/or Portuguese language skills are a plus.

Eligibility

• Must be legally authorized to work in the United States.
• Must be able to travel in North America and Europe as required (75%).