Field Power Systems Engineer I

Vertiv Co; Boston (MA); In loco; USD 61.000 - 76.000; Tempo pieno

Vantaggi offerti da questo lavoro

Medical, dental, vision insurance

Disability insurance

PTO and holidays

401k

Descrizione del lavoro

Vertiv in Massachusetts is seeking a Customer Engineer to install, commission, and service UPS, PDU and battery systems, with on-the-job training. You will build rapport with customers, co-workers and sales reps, and work under supervision or independently after training.

The role requires travel, safety compliance, precise documentation and a focus on first-time fixes. Applicants should have 4+ years of military tech experience or 2+ years in industry; ASEET/AMEET preferred.

Competenze

• ASEET or AMEET, or progress towards, is preferred.
• 4+ years military experience in a related technical field.
• 2+ years of relevant industry experience.

Mansioni

• Perform service tasks as assigned and as per company policies and procedures.
• Render on-site and phone assistance to customers and communicate with Technical Support.
• Implement Field Change Notices and stay updated on safety guidelines.
• Maintain service reports, inventory and documentation as required.
• Aim for a first-time fix and ensure customer satisfaction.

Conoscenze

Customer service

Communication

Time management

Team collaboration

Safety awareness

Strumenti

Electrical test equipment

Microsoft Office

Vertiv software

Descrizione del lavoro

Vertiv in Massachusetts is seeking a Customer Engineer to install, commission, and service UPS, PDU and battery systems, with on-the-job training. You will build rapport with customers, co-workers and sales reps, and work under supervision or independently after training.

The role requires travel, safety compliance, precise documentation and a focus on first-time fixes. Applicants should have 4+ years of military tech experience or 2+ years in industry; ASEET/AMEET preferred.