Field Pool Service Lead - Mentor, Drive Quality

AZ Pool Advisor; Scottsdale (AZ); Presencial; USD 65 000 - 75 000; Tempo integral

Vantagens oferecidas por esta oferta de emprego

401(k)

401(k) matching

Company truck

Dental insurance

Flexible schedule

Fuel card

Health insurance

On-the-job training

Paid time off

Paid training

Tools provided

Vision insurance

Resumo da oferta

Priority Pools is seeking a hands-on Pool Service Team Lead who will lead in the field, coach technicians, and uphold the highest standards of pool care and customer satisfaction. This role combines field service with leadership to ensure quality and safety across the team.

You’ll mentor technicians, optimize routes, and support the service department while continuing to service pools as needed. A strong background in pool maintenance and water chemistry is essential.

Qualificações

• 3+ years of professional pool service experience (preferred).
• Previous leadership or mentoring experience is a plus.
• Strong understanding of water chemistry and pool maintenance.
• Valid driver’s license with a clean driving record.

Responsabilidades

• Serve as the primary field leader and technical resource for your assigned service team.
• Lead, coach, and support service technicians on pool maintenance, water chemistry, and equipment inspections.
• Perform ride-alongs, quality control inspections, and field training to ensure standards are met.
• Monitor service quality, productivity, and customer satisfaction across your team.
• Assist technicians with challenging service issues, troubleshooting, and customer concerns.
• Ensure technicians complete accurate service notes, chemical readings, photos, and documentation.
• Help optimize routes and identify opportunities to improve efficiency.
• Step in to cover routes or assist with service when needed.
• Communicate daily with the Service Manager regarding team performance and updates.

Conhecimentos

Pool service leadership

Water chemistry knowledge

Team coaching

Communication skills

Driver’s license

Descrição da oferta de emprego

Priority Pools is seeking a hands-on Pool Service Team Lead who will lead in the field, coach technicians, and uphold the highest standards of pool care and customer satisfaction. This role combines field service with leadership to ensure quality and safety across the team.

You’ll mentor technicians, optimize routes, and support the service department while continuing to service pools as needed. A strong background in pool maintenance and water chemistry is essential.