Pool Service Team Lead

AZ Pool Advisor; Scottsdale (AZ); On-site; USD 65,000 - 75,000; Full time

Benefits offered by this job

401(k)

401(k) matching

Company truck

Dental insurance

Flexible schedule

Fuel card

Health insurance

On-the-job training

Paid time off

Paid training

Tools provided

Vision insurance

Job summary

Priority Pools is seeking a hands-on Pool Service Team Lead who will lead in the field, coach technicians, and uphold the highest standards of pool care and customer satisfaction. This role combines field service with leadership to ensure quality and safety across the team.

You’ll mentor technicians, optimize routes, and support the service department while continuing to service pools as needed. A strong background in pool maintenance and water chemistry is essential.

Qualifications

• 3+ years of professional pool service experience (preferred).
• Previous leadership or mentoring experience is a plus.
• Strong understanding of water chemistry and pool maintenance.
• Valid driver’s license with a clean driving record.

Responsibilities

• Serve as the primary field leader and technical resource for your assigned service team.
• Lead, coach, and support service technicians on pool maintenance, water chemistry, and equipment inspections.
• Perform ride-alongs, quality control inspections, and field training to ensure standards are met.
• Monitor service quality, productivity, and customer satisfaction across your team.
• Assist technicians with challenging service issues, troubleshooting, and customer concerns.
• Ensure technicians complete accurate service notes, chemical readings, photos, and documentation.
• Help optimize routes and identify opportunities to improve efficiency.
• Step in to cover routes or assist with service when needed.
• Communicate daily with the Service Manager regarding team performance and updates.

Skills

Pool service leadership

Water chemistry knowledge

Team coaching

Communication skills

Driver’s license

Job description

*Do not apply if you have no pool experince, this is only for experinced pool leaders*

About Us

Priority Pools is hiring a hands-onPool Service Team Leadto support our growing service department. This is not a desk-only supervisory role. You’ll be in the field leading by example, supporting service technicians, ensuring service quality, coaching your team, and helping maintain the highest standards of pool care and customer satisfaction.

If you’re the technician everyone turns to for guidance, enjoy mentoring others, and take pride in delivering exceptional service, this role is built for you.

Position OverviewWhat You’ll Do

• Serve as the primary field leader and technical resource for your assigned service team.
• Lead, coach, and support service technicians on proper pool maintenance, water chemistry, and equipment inspections.
• Perform ride-alongs, quality control inspections, and field training to ensure company standards are consistently met.
• Monitor service quality, productivity, and customer satisfaction across your team.
• Assist technicians with challenging service issues, troubleshooting, and customer concerns.
• Ensure technicians complete accurate service notes, chemical readings, photos, and documentation.
• Help optimize routes and identify opportunities to improve efficiency.
• Step in to cover routes or assist with service when operational needs require it.
• Communicate daily with the Service Manager regarding team performance, staffing, customer concerns, and operational updates.
• Promote a positive, accountable, and safety-focused team culture.

This is a field leadership role. While you’ll continue servicing pools as needed, your primary responsibility is leading and developing your team while ensuring consistent service quality.

Technical Knowledge

You’ll be expected to have strong knowledge of:

• Water chemistry and water balance
• Pool cleaning and maintenance best practices
• Equipment inspections and basic troubleshooting
• Pumps, filters, chlorinators, and automation systems
• Chemical safety and handling procedures
• Local health and safety regulations
• Customer service and communication

What We’re Looking For

• 3+ years of professional pool service experience (preferred)
• Previous leadership or mentoring experience is a plus
• Strong understanding of water chemistry and pool maintenance
• A leader technicians trust and respect
• Excellent communication and organizational skills
• Ability to coach, motivate, and develop others
• Strong attention to detail and commitment to quality
• Valid driver’s license with a clean driving record

Why You’ll Love Working Here

• Stable, year-round employment
• Leadership role with opportunities to make an impact
• Supportive and responsive management team
• Clear career advancement opportunities
• Ongoing training and professional development
• Collaborative team environment where leadership is valued

Pay & Benefits

• Competitive pay based on experience
• Company vehicle
• Paid training and leadership development
• Advancement opportunities within Priority Pools
• Comprehensive benefits package for eligible employees

Job Type: Full-time

Pay: $65,000.00 – $75,000.00 per year

Benefits:

• 401(k)
• 401(k) matching
• Company truck
• Dental insurance
• Flexible schedule
• Fuel card
• Health insurance
• On-the-job training
• Paid time off
• Paid training
• Tools provided
• Vision insurance

Work Location: In person