Field Phlebotomy Supervisor Northern California

pofft Technology Inc.; California; Remote; USD 95,000 - 105,000; Full time

Job summary

Getlabs is seeking a Field Phlebotomy Supervisor to oversee mobile teams across Northern California. The role focuses on ensuring quality patient experiences, supervising phlebotomists, and maintaining compliance and safety standards.

The ideal candidate has at least 2 years of management experience, holds an accredited phlebotomy certification, and demonstrates strong communication skills and independence.

Qualifications

• Minimum 2 years of leadership experience in a field role.
• Phlebotomy certification from AMT, ASCP, or NCCT is required.
• Proven track record in delivering exceptional customer service.
• Strong written and verbal communication; proficient with Google Workspace.
• Must have reliable transportation and a clean driving record.
• Ability to work independently or in a team; adaptable to ambiguity.

Responsibilities

• Supervise a team of mobile phlebotomists across one or more markets.
• Conduct regular performance reviews for compliance, quality, and safety.
• Interview and hire new mobile phlebotomists; onboard new hires.
• Ensure accurate order and patient appointment records.
• Assist with day-to-day customer service and escalations.
• Review schedules, manage timecards and expenses; support budgeting.

Skills

Leadership

Customer service

Communication

Independent worker

Ambiguity tolerance

Reliable transportation

Google apps

Education

Phlebotomy certification from AMT/ASCP/NCCT

Tools

Google Workspace

Job description

Field Phlebotomy Supervisor Northern California

Field Phlebotomy Supervisor Northern California Remote 3 gün 2 saat 32 dakika önce yayınlandı. RemoteOK 95.000 - 105.000 USD

Getlabs

Getlabs is the leading platform for at-home diagnostics.

Healthcare organizations use Getlabs to send mobile phlebotomists to patients’ homes and collect labs, vitals, and advanced diagnostics. By leveraging Getlabs, partners can improve patient adherence and close gaps in care with same-day, nationwide availability.

Our team has raised $50M from strategic investors including the two largest diagnostic laboratories in the United States, Labcorp and Quest. Getlabs’ mission is to save lives by expanding access to diagnostics for everyone.

About the role

We are currently seeking a full-time Field Phlebotomy Supervisor interested in joining a high-growth stage startup. The mandate of the Field Phlebotomy Supervisor is simple but challenging: assist our Operations Manager with the day-to-day operations throughout the market and ensure our patients have the best experience possible.

The Field Phlebotomy Supervisor oversees the quality of territories patient operations. You will be responsible for ensuring that every Getlabs experience meets and exceeds the patient's expectations. You will also help train and ensure quality for our team of hourly phlebotomists. Above all, we are seeking candidates who are self-starters and are resourceful, organized, detail‑oriented, communicative, and friendly.

This position is currently limited to candidates residing within a one-hour commute of the San Francisco Bay Area.

At Getlabs, you will:

• Supervise a team of mobile phlebotomists in one or more geographical markets
• Assess work performance and perform appointment reviews for compliance, quality, and safety on a regular basis; accurately report all findings
• Administer disciplinary action as appropriate
• Interview and hire new mobile phlebotomists
• Effectively and efficiently onboard new hires
• Complete new hire and annual competency assessments for team
• Ensure accurate order and patient appointment record-keeping
• Administer performance reviewsHandle employee concerns and grievances
• Review daily/weekly schedules for team and make schedule adjustments as needed; organize, plan, and assign work
• Plan and manage a budget
• Assist with day-to-day customer service and manager-level escalations including interactions with patients via inbound calls, outbound calls, emails, and other communication platforms
• Review and approve team timecards and expenses

What we are looking for:

• At least 2 years of management experience in a leadership position is required
• Phlebotomy certification from an accredited agency is required: American Medical Technologists (AMT), American Society for Clinical Pathology (ASCP), or National Center for Competency Testing (NCCT)In-depth knowledge of phlebotomy duties, responsibilities and techniques a plus!
• Proven track record in providing exceptional customer service
• Strong communication skills; both written and verbal (Google suite a plus)
• A disciplined worker who can work independently or in a team environment
• Reliable transportation and clean driving record
• Competency with Google applications and willingness to embrace new technology
• A proven ability to handle ambiguity in the absence of defined systems and processes

We have great benefits to make your life easier so you can focus on what you're best at:

• ...

Payment Type

-

Price Range

95.000 - 105.000 USD

Work Type

-

Location

Remote

Source

RemoteOK

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