Field Operations Lead — Pest Control & Team Growth

The Shield Co Management, LLC; Miami (FL); On-site; USD 55,000 - 75,000; Full time

Benefits offered by this job

Weekly pay

Paid sick and vacation time

Medical, dental & vision options

401(k) with company match

Employee Assistance Program

Discounted pest control services

Job summary

The Shield Co Management, LLC (EcoShield Pest Solutions) is seeking a Field Manager in Broward County, FL to oversee Service Technicians delivering recurring pest control services. You will build a high-performing field team focused on service quality, safety, and customer experience while ensuring compliance and operational excellence.

Qualifications include 1+ year pest control and prior management experience; must be 21+ with a valid driver’s license and driving history.

Qualifications

• At least 1+ year pest control experience with leadership preferred.
• Valid driver's license and clean driving record.
• Must be 21+ and able to obtain state pest control licensing if applicable.
• High School Diploma or GED preferred.

Responsibilities

• Build and train a team of Service Technicians in technical service delivery and customer experience, including identifying sales opportunities and supporting lead generation for the sales team.
• Manage and evaluate the performance of Service Technicians, facilitating regular meetings, training sessions, and coaching to reinforce service quality, processes, and protocols.
• Issue pest control products and chemicals to technicians, conduct daily field audits through ride-alongs, and provide feedback to the Service Manager on findings.
• Monitor technician schedules and service routes, including high-priority and emergency services, run performance reports, and conduct regular truck inspections to ensure equipment, inventory, safety, and cleanliness standards are maintained.

Skills

Pest control

Leadership

Education

High School Diploma or GED

Job description

The Shield Co Management, LLC (EcoShield Pest Solutions) is seeking a Field Manager in Broward County, FL to oversee Service Technicians delivering recurring pest control services. You will build a high-performing field team focused on service quality, safety, and customer experience while ensuring compliance and operational excellence.

Qualifications include 1+ year pest control and prior management experience; must be 21+ with a valid driver’s license and driving history.