Field Performance Specialist

Knights of Columbus; United States; On-site; USD 90,000 - 130,000; Full time

Job summary

Knights of Columbus seeks a regional Field Management leader to assist in administration and operations of the Field Force in the Kentucky region. You will oversee General Agents, Field Agents, and support staff to drive growth and KPI attainment.

Responsibilities include directing and motivating teams, ensuring consistent counsel for the Four Pillars, and coordinating with RAEC for the assigned region. Strong leadership and communication skills are essential.

Qualifications

• Understanding of insurance operations, policies and processes.
• Customer service oriented with strong oral and written communication skills.
• Significant management ability.

Responsibilities

• Assists and supports Field Management in the administration and operations of the Field Force in the region.
• Oversees, directs, leads, and motivates General Agents and staff to meet KPIs for their agencies.

Skills

Insurance operations

Customer service

Management

Time management

Education

BS/BA degree

8 years life insurance experience

Desirable: FIC/FLMI/CLU

Job description

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Assists and supports Field Management in the administration and operations of the Field Force in the region.

Oversees, directs, leads, and motivates the General Agents and their staff of Assistant General Agents, Field Agents, and clerical assistants in achieving their goals and meeting key performance indicators for their agencies.

Core Responsibilities

Manages the activities of the assigned agencies in person, on a regular basis, to ensure achievement of the Four established Pillars by offering consistent counsel and motivation focused on growth of the Four Pillars: Production-Manpower-Applications- IAR’s.

Activities include (but not limited to) directing, supporting, motivating, and managing General Agents, AGAs, FAs and administrative assistant support staff in conjunction with the RAEC for assigned region

Skills Qualifications

• Understanding of insurance operations, policies and processes.
• Must be customer service oriented with strong oral and written communication skills.
• Significant Management ability.
• Time management and prioritization of work; attention to detail.

Education

• BS or BA degree in a related field.
• 8 years related work experience in life insurance administration.
• Insurance professional education (e.g., FIC, FLMI and CLU) desirable.