Field Patient Service Representative

Joints In Motion Medical Llc; Illinois; On-site; USD 36,000 - 48,000; Full time

Job summary

Join a dynamic team as a Patient Service Representative, where you will play a crucial role in supporting orthopedic patients in their recovery journey. This position offers the perfect blend of autonomy and flexible scheduling, allowing you to thrive while making a meaningful impact on patients' lives. As you deliver and fit orthopedic equipment, you'll gain invaluable experience in the medical field, paving the way for a lucrative career in medical sales. With competitive compensation and a comprehensive benefits package, this is an excellent opportunity to kickstart your career in a supportive and rewarding environment.

Benefits

401(K) Match

Company Paid Life Insurance

Short Term Disability

Paid Holidays

Birthday Paid Time Off

Choice of Medical Plans

Vision Coverage

Dental Coverage

Qualifications

• Proficient communication, organization, and customer service skills are essential.
• Willingness to learn and adapt in a medical sales environment.

Responsibilities

• Assist orthopedic patients with DME equipment delivery and fitting.
• Provide instruction to patients for effective recovery.

Skills

Customer Service Skills

Communication Skills

Organization Skills

Time Management

DME Experience

Software Navigation

Driving Skills

Education

Education in Sports Medicine

Education in Kinesiology

Education in Exercise Science

Education in Athletic Training

Education in Physical Therapy

Tools

Tablet

Smartphone

Outlook

Job description

Description

Are you interested in a position that offers autonomy and flexible scheduling? Do you thrive on the gratification derived from assisting patients in reaching their lifestyle goals following injury or surgery? Do you have or want to develop the skills and expertise to make a difference in patients’ lives and build valuable partnerships with referring medical practitioners? Do you aspire to gain valuable experience as a pathway to a lucrative career in medical sales? You can achieve all these things as a member of our team in the Patient Service Representative role.

At Joints In Motion Medical, LLC (JIMM), the Patient Service Representative (PSR) is a valuable team member that works directly with orthopedic patients who will benefit from the equipment and services that we provide. In this rewarding position, you will become an expert in the field of orthopedic rehabilitation, providing delivery, fitting, and instruction of orthopedic durable medical (DME) equipment to patients that will assist them in their recovery following injury or surgery in the Greater Chicago area and North.

Make a great side or second gig part-time with some benefits. As a full-time employee, this small company offers a competitive full benefit package that includes 401(K) match, company paid life and short term disability, paid holiday, birthday, and paid time off. Choice of insurance medical plans with vision and/or dental coverage.

Full-time compensation ranges from $36,000 to $48,000 annually, based on knowledge, skills, abilities, education, and experience. Great career starter.

Career advancement opportunities either in service or sales.

Requirements

1. Ability to navigate software and operate tablet and smartphone, and Outlook email/calendar proficiency.
2. DME experience preferred.
3. While prior Fitter and/or patient care experience and/or education and experience in sports medicine, kinesiology, exercise science, athletic training, and physical therapy is preferred, JIMM is willing to train the ideal candidate that exhibits initiative and possesses proficient communication, organization, time management, and customer service skills.
4. Must be able to lift up to 50 lbs. independently.
5. Involves a good amount of driving with some on-call weekend and weeknight rotation coverage.
6. Valid driver license and own reliable vehicle with 2X state minimum required liability coverage necessary.