Field Parts & Service Sales Pro

Roberts Truck; Farmington (NM); On-site; USD 21,000 - 30,000; Full time

Job summary

Roberts Truck in Farmington, NM is seeking an Outside Parts & Service Representative. You will take and clarify customer orders, obtain payment, and record new inventory while assisting customers with product availability and credit terms. Strong communication and knowledge of parts are essential.

Role requires dealership parts experience, data entry accuracy, and the ability to work independently in a shop/office environment. Valid driver’s license and reliability are required.

Qualifications

• Data entry skills
• Telephone skills
• Customer focus and service
• Verbal communication
• Selling to customer needs
• Meeting sales goals
• Product knowledge
• Inventory control
• Professionalism and job knowledge

Responsibilities

• Completes sales by entering purchased items into sales/inventory system; obtaining payment; issuing receipts.
• Maintains parts inventory by verifying supplies and placing orders.
• Answers customers questions about products, prices, availability, and credit terms.
• Recommends solutions to customer needs based on interests.
• Stocks items by unpacking, shelving and updating inventory system.
• Receives and processes returned items including credits and restocking.

Skills

Data entry

Telephone skills

Customer focus

Customer service

Verbal communication

Selling to customer needs

Meeting sales goals

Product knowledge

Inventory control

Professionalism

Job knowledge

Job description

Roberts Truck in Farmington, NM is seeking an Outside Parts & Service Representative. You will take and clarify customer orders, obtain payment, and record new inventory while assisting customers with product availability and credit terms. Strong communication and knowledge of parts are essential.

Role requires dealership parts experience, data entry accuracy, and the ability to work independently in a shop/office environment. Valid driver’s license and reliability are required.